Industrial Energy Solutions Specialist

Industrial Energy Solutions Specialist

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

At Generac Industrial Energy, we harness decades of experience and resources to help you lead the way. It's the foundation of prosperity, fueling the industries and essential services that drive our society forward. It's so much more than power. We provide a range of solutions that will work together to streamline your systems across every stage of the energy journey. Our people are united by a shared mission to make the world safer, brighter, and more productive. Come be part of a team where diverse backgrounds, ideas, and talents drive real impact.

The Industrial Energy Solutions Specialist is responsible for engaging in consultative conversations with potential customers who have inquired about Generac's backup power products. Provides support by answering questions, addressing concerns, overcoming objections, and encouraging customers to schedule appointments as appropriate.

Major Responsibilities

• Answer in-bound pre-sale questions over the phone, email, and web chat regarding Industrial Energy products on a priority basis. Answer detailed questions regarding Generac products.
• Educate consumers on the benefits of working with an authorized Generac Sales & Service dealer.
• Identify potential customer profiles. Perform outbound calls to confirm interest. Follow up with potential customers to gather additional information and connect them with a dealer salesperson. Re-engage, develop, and nurture relationships via phone and email. Run lead generation and lead nurturing campaigns to maintain a healthy pipeline of leads
• Track sales leads throughout their lifecycle, successfully re-initiating the sales cycle with previous potential customers who received, but did not purchase a product. Identify the root causes of customers not buying and address those issues with product knowledge and the value of Generac products and dealer relationships.
• Responsible for hitting outbound sales targets by effectively managing and re-engaging sales leads.
• Maintain effective relationships with internal teams by providing information, customer sales support, and coordination to facilitate buying decisions.

Minimum Job Requirements

Knowledge / Skills / Abilities

Preferred Job Requirements

Great Reasons to work for Generac :

Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.