Manager Automation and Artificial Intelligence (AI)

• This is a remote position in which we are able to employ in the following states : Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
• Seeking candidate able to work pacific timezone hours.
• JOB SUMMARY / PURPOSE Responsible for leading the strategic development and implementation of automation, artificial intelligence, and ITIL initiatives across the system.

Oversees the integration of technologies to enhance operational efficiencies, improve patient care, and promote innovation and continuous improvement.

Collaborates with business partners and peers to gather, translate, and transform business requirements into effective technology solutions.

DEPARTMENT DESCRIPTION

Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services.

The IS Apps Delivery and Ops function manages the operations of our existing services and implements new technology into the organization on behalf of our business customers.

Our team includes the 24 / 7 service desk, application operations and implementation teams.

EXPERIENCE / EDUCATION / QUALIFICATIONS Bachelor's degree in a computer science related field or equivalent experience required.

Master's degree preferred. Five (5) years experience in IT innovation, including three (3) years experience in a team lead or supervisory role managing information technology professionals, required.

Experience in the following required : Leading system-wide technology initiatives. Artificial intelligence technologies and their application in problem solving.

Experience in the following preferred : A healthcare IT setting and with Epic software. AI tools such as UI Path and Automation Anywhere, and programming languages such as Python, C#, and PowerShell.

Managing in an ITIL environment and utilizing ITIL principles and practices.

KNOWLEDGE / SKILLS / ABILITIES Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.

Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.

Critical thinking Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process.

Develops, evaluates and implements effective solutions. Communication and team building Leads effectively with excellent verbal and written communication.

Delegates and initiates / manages cross-functional teams and multi-disciplinary projects. Team building : Delegates and manages across functional teams and multi-disciplinary projects.

Builds and maintains high-performing teams through effective coaching, mentoring, and feedback.

PHYSICAL DEMANDS

Rarely

1 - 10% of the time)

Occasionally

11 - 33% of the time)

Frequently

34 - 66% of the time)

Continually

67 100% of the time)

CLIMB - STAIRS

LIFT (Floor to Waist : 0"-36") 0-20 Lbs

LIFT (Knee to chest : 24"-54") 0 - 20 Lbs

BEND FORWARD at waist

LIFT (Waist to Eye : up to 54") 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

KNEEL (on knees)

STAND

WALK - LEVEL SURFACE

REACH Upward

ROTATE TRUNK Standing

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

ROTATE TRUNK Sitting

REACH - Forward

MANUAL DEXTERITY Hands / wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand / Fist

None specified