CCAIP Platform Support Team Lead

VirtualVocations
Olympia Heights, Florida, United States
Full-time

A company is looking for a CCAIP Platform Support Team Lead to manage a support desk team for a Google CCAI customer.Key ResponsibilitiesManage and direct a CCAIP instance, ensuring scalability, reliability, and performanceLead a support team focused on CCAIP operations and maintain strong customer relationshipsDiagnose and resolve technical issues while overseeing support documentation and processesRequired Qualifications5+ years of experience managing or supervising support / helpdesk teams3+ years of experience with cloud infrastructure and applications, ideally in GCPExperience with call center / PBX systems (Cisco, Genesys, etc.

Proficiency in programming languages such as Python, Java, or C++Must be a US Citizen and located in the United States

7 days ago
Related jobs
Promoted
VirtualVocations
Olympia Heights, Florida

A company is looking for a CCAIP Platform Support Team Lead to manage a support desk team for a Google CCAI customer. ...

JDA TSG
Hialeah, Florida

Tax Services Group is hiring Team Leads for the upcoming tax season. Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals. Monitor and support the JDA TSG Tax Support Slack Channel, provide accurate tax information and resour...

Promoted
VirtualVocations
Olympia Heights, Florida

A company is looking for a Customer Support Lead to oversee a team of customer support representatives and enhance service delivery. ...

Chrono24
Miami, Florida

As Team Lead Customer Care & Support you lead a multilingual team in the area of Customer Service. You lead a multicultural team of customer care & support team members. Thereby, you are in close exchange with the teams of our (inter)national locations and share experiences with their team leads. Yo...

Promoted
VirtualVocations
Olympia Heights, Florida

A company is looking for a Team Lead, Technical Support to oversee a team of technical support engineers and manage customer interactions. ...

Promoted
Advantage Solutions
Miami, Florida

CDS Event Manager - Product Demonstration. CDS Full Time Event Manager - Product Demonstration. Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. This position requires strong communication between warehouse managers, vendors and in store Produc...

Promoted
Genesis10
Miami, Florida

Please submit a formal application through our site: .We will not review any applications within this job posting.This job posting is for a Dev10 position that requires you to agree to relocate anywhere in the....

Promoted
VirtualVocations
Olympia Heights, Florida
Remote

A company is looking for a Remote Healthcare Customer Service Representative to assist members and providers with healthcare-related inquiries. ...

Promoted
Tonya Baker-Turner - State Farm Agent
Opa-locka, Florida

As an Agent Team Member, you will receive. Are you ready to join a dynamic team that's been making waves in insurance since 2001? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. As part of our team of seven seasoned professionals,...

Promoted
ENCORE OPTICAL LABORATORIES LLC
Doral, Florida

Position Overview:Join our dynamic team as a Customer Service Representative in our Optical Laboratory. We're seeking a dedicated individual who thrives in a fast-paced environment and is passionate about delivering exceptional service to our customers. Join our team and become an integral part ...