Manager, Sales Training & Enablement

Visa
Foster City, CA, United States
Full-time

Job Description

The Global Sales & Commercial Operations team is seeking an exceptional candidate to fill the role of Manager - Sales Training & Enablement.

This essential role will be responsible for the design and development of impactful learning experiences for sellers Globally.

It requires strong content development skills, with a focus on driving sales enablement, and requires effective communication & organization to manage multiple tasks and meet project deadlines.

The ideal candidate is an instructional designer with strong writing skills that can convert complex topics into simple, effective learning experiences that align to the needs of sales audiences globally while delivering impactful results.

Accountabilities :

Primary responsibilities for the role will include :

Content Strategy - Design course curriculums that focus on driving actionable behavioral and knowledge outcomes aligned to business priorities.

Identify development needs & timeline accordingly.

Content Design & Development - Develop educational sales enablement content and trainings. Responsibilities include designing instructional design storyboards, unscripted SME Interviews, video clip selection, and content development and production, with an emphasis on written content and interactive, application-based exercises.

Video production skills are a plus.

Learner Administration - Oversee learner administration such as cohort design, user account and access management, user issue resolution, etc.

Analysis & Reporting Analyze qualitative and quantitative learning data into consumable reports and generate insights to incorporate content enhancements.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.

1 day ago
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