Senior Demand Planner

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be.

As a certified B Corporation, we're committed to driving our triple bottom line People, Profit, and Planet by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture.

Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change.

Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Position Summary :

As a skilled Senior Demand Planner, you will be responsible for developing, maintaining, and enhancing a comprehensive Demand Plan for a diverse portfolio of products and customers.

Your expertise will ensure seamless alignment of this Demand Plan with both internal and external partners through the Monthly Business Planning and Collaborative Planning processes.

By proactively identifying and effectively managing exceptions, you will closely monitor performance to continuously improve the quality and reliability of the Demand Plan.

This will significantly contribute to the Company's ability to swiftly sense and respond to evolving circumstances.

In this critical role, you will foster key partnerships with internal teams such as Marketing, Commercial, CRM, Finance, Customer Facing Supply Chain, Supply Planning and Inventory Management, Logistics, and HQ Supply Planning.

Additionally, you will collaborate with relevant contacts within customers' organizations to ensure effective coordination and communication.

By executing these responsibilities with diligence and precision, you will play a vital role in optimizing demand planning processes, enhancing cross-functional collaboration, and driving overall operational excellence.

Your contributions will be instrumental in achieving the Company's goals and maintaining a competitive edge in the market.

Key Responsibilities :

Collect Information and Assumptions : Gather comprehensive information and assumptions regarding promotional activities, product launches and phase-outs, customer and distribution changes, business trends, production constraints, regional demand, and other relevant factors.

These inputs are crucial in developing a reliable and accurate demand plan.

Manage Portfolio Lifecycle : Collaborate closely with cross-functional teams to effectively manage the lifecycle of the product portfolio.

This includes coordinating new product launches, packaging changes, phase-in / phase-out processes, and product discontinuation.

Ensure that demand is appropriately forecasted and maintained in all scenarios. Incorporate all business strategies and nuances into the demand plans to ensure comprehensive coverage.

Generate and Maintain the Forecast : Utilize your expertise and knowledge to generate, maintain, and update a statistical forecast.

This involves combining sales expectations with incremental impactors and business nuances to finalize the total volume forecast for submission to HQ.

Drive Consensus through Monthly Business Planning Processes : Work collaboratively with cross-functional teams to drive effective Monthly Business Planning (MBP) processes.

Facilitate discussions and negotiations to reach a consensus on the demand plan. The demand plan derived from these processes becomes a primary input for the Dynamic Forecast.

Data Analysis and Reporting : Utilize your analytical skills to perform various ad-hoc reporting tasks. Explore and experiment with new ways of leveraging data and statistical methods to enhance the quality of the demand forecast and generate valuable business insights within and beyond the Demand and Supply Planning (DSP) function.

Develop and maintain reports that track and monitor the statistical forecasts, provide alerts for corrections or improvements, and offer other analytical insights.

Teamwork : Collaborate and co-innovate with fellow Demand Planners through Analytical Competence Networks. Share knowledge and learnings to ensure continuous improvement and knowledge sharing across the entire group.

Education and Experience Qualifications :

• A Bachelor's degree is required, preferably in Supply Chain, Finance, Business Administration, or Engineering.
• A minimum of 5 years of professional experience in Supply Chain is required, with at least 2 years of experience at the planner level or equivalent.
• Experience working in a retail or manufacturing environment being advantageous.
• Expert in inventory management and forecasting.
• Proficiency in advanced Excel is required, and experience with Cognos or Power BI a plus.
• Strong analytical and statistical skills
• Strong written and verbal communication skills are essential.
• Proven experience in having an influencing and collaborative approach.

The approximate pay range for this position is $115,000.00 to $130,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting.

Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.

Incentives and / or benefit packages may vary depending on the position. Learn more at

Requisition ID : 294036

Nestlé Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment.

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