A company is looking for a Contact Center Operations Manager to support its growing business operations.Key ResponsibilitiesOversee daily operational processes and performance metrics for the contact centerManage Workforce Team processes including forecasting and schedulingDrive continuous improvement by fostering a data-focused approach to contact center processesRequired QualificationsBachelor's degree in business, data analytics, marketing, psychology, or a related field3-5 years of experience in a Contact Center Operations Manager or similar leadership roleProficiency in call center software and CRM systemsStrong proficiency in Microsoft Office Suite and Google WorkspaceKnowledge of industry regulations and compliance standards related to call center operations
Call Center Operations Manager
A company is looking for a Manager - TRC Call Center Operations. ...
Cloud Contact Center Management Consulting Senior Manager
Experience in Conduct contact center capability assessment, create benchmark across contact standard standards KPIs, design the contact center of the future, craft solution blueprint, and articulate business case for transforming to a cloud based WFM solution. Minimum of 10 years of experience in de...
Contact Center Operations Analyst
A company is looking for a Contact Center Operations Analyst II to analyze and improve contact center operational processes. ...
Distribution Center Operations Manager
The Distribution Center Operations Manager monitors and effectively oversees and supervises the daily routines and specific tasks of assigned shifts and employees which may include a focus area of either transportation and/or warehouse management. In addition the DC Ops Manager partners with the Dis...
Contact Center Manager
A company is looking for a Manager, Contact Center - REMOTE. ...
Manager, Digital Analytics
Leading the Digital Behavior and Voice of Customer Analysts team, setting goals and objectives, and providing guidance and mentorship to ensure the team meets project timelines and delivers high-quality work. Minimum 5+ years of managerial experience. Ability to oversee and execute multiple projects...
Call Center Manager
A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction. ...
Director of Membership and Operations
Doyen Search Group has a rare private club opportunity for Director of Membership and Operations in the Greater Portland, Oregon Area! $125,000 - $150,000. This position may also be suitable for Hotel or Resort Directors of Sales & Marketing who have a background in Operations. We are seeking an exc...
Account Manager - Portland, OR - Specialty Dermatology
JOB TITLE: Account Manager, Specialty Dermatology OBJECTIVES: The Sun Dermatology Account Manager is responsible for promoting Sun’s Photodynamic Therapy product(s) and Cutaneous Oncology product, optimizing the business opportunities in targeted physician offices, key clinics and hospital accounts...
Registered Nurse (RN)/Weekend Supervisor
Part-time, Saturday and Sunday.Carman Drive Lake Oswego, OR 97035.Employee assistance program featuring counseling services, financial coaching, free legal services and more.Generous employee referral program.Paid time off/sick leave (rolls over annually).K retirement plan with employer match.Compre...