Job Description
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally.
- Maintain an information file on hotel and local services and attractions and recommend them to the guest. Suggestively sell hotel amenities and services.
- Act as a liaison between guests and hotel departments by making reservations and following up with special requests.
- Maintain and oversee daily neatness and cleanliness of lobby area, front drive and public restrooms.
- Make at least one call to each VIP during each shift to see if they require any additional assistance.
Location Description
401 East 6th Avenue, Anchorage, AK 99501 Immerse into the awe-inspiring beauty of Alaska by staying at Sheraton Anchorage Hotel & Spa, located in the heart of downtown Anchorage.
After a restful night's sleep on our signature beds, wake to spectacular city, Cook Inlet or Chugach Mountain views.
Requirements
What we are looking for
- High work ethic and self-initiative
- Proven experience with strong customer service skills, including problem solving
- Ability to work in a high pressure, sometimes stressful environment
- Ability to focus on multiple tasks in a short period of time
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