Compliance Program Coordinator

General Statement

The Compliance Program Coordinator will play a vital role in the culture of equity, compliance, safety and reporting across Montana State University.

This position, along with the Chief Compliance Officer, will coordinate university-wide compliance efforts including : the Jeanne Clery Act crime statistics, the Annual Security and Fire Safety Report, the University’s Enterprise Risk Management program in conjunction with the Office of the Commissioner of Higher Education (OCHE), and University Policy.

They will have the opportunity to gain formal training in Clery Compliance, Enterprise Risk Management and public policy.

They will be the first point of contact for phone calls and walk-ins to the office suite.

The UCO coordinates and strategizes compliance efforts across Montana State University. The office promotes and manages compliance efforts, responds to compliance issues, educates, and develops management and prevention strategies.

We work closely with compliance practitioners and experts at the department level and assist with reactionary and proactive strategies.

These strategies involve various committees, managing new and revised university policy, and others. Duties and Responsibilities

• Coordinate and support the University’s efforts around compliance with the Jeanne Clery Act.
• Serve as the collator of all supporting documents and efforts by the University in complying with the Jeanne Clery Act.
• Update and manage the UCO websites; create content and maintain accessibility standards.
• Support the UCO in managing overall university compliance with required educational training efforts for faculty, staff and students.

Assist with course development in consultation with internal subject area experts, measuring effectiveness and compliance, develop status reports, and distribute required notices.

• Assist in organizing meetings and performing office management tasks.
• Assist with policy management and review process.
• Serve as first point of contact through phone calls, general emails, or walk-ins : triage requests, respond to straightforward inquiries, and forward as appropriate.
• Coordinate mandatory four-campus training courses and events; track information and interpret data on mandatory training participation;

advise on follow-up and communication strategies; liaise with other campuses.

• Assist in developing office policies and procedures that ensure compliance with department, university, state, and or federal policies, procedures, and / or guidelines.
• Act as system administrator for UCO’s policy and case management system; create and run reports, provision and train users, update interface as needed.
• Other duties as assigned.

Required Qualifications Experience, Education, Knowledge & Skills

• Bachelor’s degree in related field or an equivalent combination of education and / or experience.
• Experience providing customer service to diverse constituency.
• Demonstrated experience using personal computers and various software such as word processing, spreadsheets, database, presentation, email and internet.

Preferred Qualifications Experience, Education, Knowledge & Skills

• Knowledge of or experience in a higher education environment.
• Experience in case and records management.
• Experience with Microsoft Office software.
• Progressively responsible experience interpreting and applying complex policies, regulations, or laws.
• Demonstrated experience coordinating meetings and maintaining documentation.

The Successful Candidate Will

• Prioritize tasks in a fast-paced environment.
• Commit to a level of customer service that assists constituents in understanding and complying with MSU, State and Federal Regulations.
• Demonstrate excellent communication, problem solving, and time management skills.
• Work both independently and as part of a team while demonstrating innovative and excellent record-keeping skills.
• Exercise good judgement and sound decision-making skills.
• Demonstrate superb organizational skills in maintaining, processing, and tracking detailed information with a high degree of accuracy and close attention to detail.

Position Special Requirements / Additional Information This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job.

Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

The requirements listed above are representative of the knowledge, skill, and / or ability required. This position has supervisory duties? No