Operations Manager

Operations Manager

PIRTEK KCMO, is part of PIRTEK USA, the nation's leading provider for on-site hydraulic and industrial hose replacement and is hiring for the position of Operations Manager.

The Operations Manager will report to the company owner, assist in hiring Mobile Field Mechanics (MSST's), oversee, support, and dispatch Mobile Field Mechanics (MSST's) when and where they are needed and perform field work on a fill-in basis to ensure customers get the high standard of service delivered by PIRTEK. The role includes the opportunity to help drive revenue growth through sales activities and customer development.

A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This position gives the opportunity to work closely and communicate with all team members and drive the growth of the business. Playing a pivotal role in customer service and problem-solving, the Operations Manager ensures customers receive the highest quality and timely responses for service needs to get their equipment back up and running.

Responsibilities :

• Primary customer contact for counter sales and walk-in sales
• Coordinate, dispatch and support Mobile Field Mechanics (MSST's)
• Oversee ERP platforms to track / manage materials, inventory, and company-vehicle maintenance program
• Establish and grow counter sale revenues

Qualifications :

Benefits :

Compensation : $60,000.00 - $65,000.00 per year

Be part of one of the fastest-growing franchises in the U.S. while keeping America's essential industries operating. PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation, and strive to be giving participants in the communities we serve. Above all, PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.

We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States. Whether you're just starting or looking to advance your career, you'll find a supportive culture with a team characterized by honesty, integrity, and a can-do attitude! You will be helping a business owner grow their local business and enjoy a career where no two days are the same.

PIRTEK franchises are locally owned and operated by people interested in your success. Many team members go on to become Operation Managers, Business Managers, and even Franchise Owners themselves.