Technical Project Manager

Position Summary

Calling all organizational and relationship building rockstars!

Tired of boring project management gigs? Do you crave a role where you can combine your exceptional planning skills with the charisma of a superhero?

Then this Project Manager position could be perfect for you.

Here is the deal : We help businesses solve complex problems with world-class tech solutions. But to make that magic happen, we need someone to wrangle the project from start to finish - that is you! You will be the quarterback, calling the shots and building rock-solid relationships with our clients.

Think less TPS reports and more high-fives for exceeding expectations. This is a chance to be the hero of the project, ensuring everything runs smoothly and our clients have an epic experience.

Ready to suit up and save the day?

Job Duties & Responsibilities

• As a Project Portfolio Powerhouse you will juggle multiple client initiatives like a pro, ensuring each one gets the red-carpet treatment it deserves.
• Forget project limbo - you will shepherd projects from "hello" to "hero" status, ensuring a smooth launch from start to finish.
• Be a client whisperer by teaming up with sales and client services to understand project goals and scope, becoming the ultimate translator between tech speak and client needs.
• Act as a data detective : Metrics and reports? They will be your playground. You will track project success, identify trends, and keep everyone informed.
• Be a problem-solving artist, you will think outside the box (or spreadsheet!) and collaborate with your team to find creative solutions to any project roadblocks.
• You will help establish best practices, templates, and tools that make project management a breeze for the entire team.
• Fear not, the client will be kept in the loop! You will provide clear, detailed documentation so everyone is on the same page.
• Keeping track of deadlines? That is your superpower. You will communicate project progress and any hiccups clearly to leadership.
• Need to adjust course mid-project? No sweat! You will work with clients and stakeholders to ensure everyone's on board with any necessary changes.

Skills & Experience

• 3+ Years Experience, you have navigated the MSP world with ease, so tackling this role will be a walk in the park.
• Certified Project Management credentials, do you have an entire collection? (Project+, PMP, ACP, Certified Scrum Master, etc) Project management certifications?
• You are a tool master - ConnectWise, Microsoft Products, Project Management Tools.
• You can negotiate a vendor contract so well, they will be thanking you (even though you just saved the company money).
• Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary, keeping the project on track financially.
• You can present to executives like a pro! Use your highly demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management.
• From migrations to mastery, you know M365 inside and out.
• You have tackled infrastructure projects and ISP migrations like a boss.
• Experience leading teams? You will be a natural at motivating and guiding your project crew.

Education

Tech-Savvy Degree (Associate's Required, Bachelor's a Bonus) : An Associate's degree in technology (or a related field) is a must-have, but a Bachelor's degree or experience that proves you're a project management rockstar is a major plus.

Transportation

Must have a reliable vehicle, a valid driver's license, and valid insurance to navigate the occasional client visit or team outing.

Think of it as your project management chariot - ready to conquer any transportation challenge!

Physical Demands

The employee must regularly lift and / or move up to 10 pounds (think carrying a laptop or a celebratory team cake!).

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.

Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

River Run provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.