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Call Center Tier 1 Agent

VirtualVocations
Warren, Michigan, United States
Full-time

A company is looking for Call Center Tier One Agents for a fully remote position.Key ResponsibilitiesAnswer inbound customer calls in a prompt and professional mannerCreate or update tickets for every interaction and ensure proper documentationCorrectly escalate tickets to appropriate teams to resolve issuesRequired Qualifications, Training, and EducationHigh school diploma or GEDExperience with Microsoft Office softwareAbility to multitask effectivelyMust have a Windows-based laptop or desktop (2019 or newer)Stable internet connection meeting specified speed requirements

9 days ago
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