Overview
Founded in 1926 Glendale Memorial Hospital and Health Center is a 334-bed acute care nonprofit community hospital located in Glendale California.
The hospital offers a full complement of services including its award winning heart center the colorectal surgery institute a gastrointestinal program and is a Los Angeles County approved primary stroke center.
The hospital shares a legacy of humankindness with Dignity Health one of the nation’s five largest health care systems. Visit / socal / locations / glendalememorial for more information.
Responsibilities
About this Opportunity : The RN Care Coordinator is responsible for assessing planning facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned RN Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes.
The positions emphasis will be on care coordination communication and collaboration with nursing physicians departments within the medical center insurers and post acute service providers to pace the care toward optimal outcomes within the appropriate level of care.
The RN Care Coordinator will advocate for the patient and family by identifying and valuing patient choice spiritual needs cultural language and socioeconomic barreris to care transitions .
In addition the RN Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction.
The RN Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies standards of practice and Federal and State regulations.
Qualifications
Work Expereince :
- Minimum of 3 years nursing experience in an acute hospital setting. One year case management in an acute care hospital preferred.
- Prior Care Coordination experience in a clinical or insurance setting is required. If operational conditions permit training a candidate without the required experience may be considered.
Education :
- Current Registered Nurse ( license.
- BSN degree or experience equivalent preferred.
- CM certification preferred
- A Masters Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement.
Special Knowledge Skills and Abilities :
- Excellent customer service and presentation skills are a must
- Strong interpersonal and written communication skills are essential
- Demonstrated ability to apply analytical and problem solving skills
- Demonstrated ability to manage multiple tasks or projects effectively
- Ability to work independently as needed with a high degree of detail orientation.
- Ability to work efficiently in a fast-paced environment with changing priorities
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