Overview
Founded in 1887 Dignity Health - California Hospital Medical Center is a 318-bed acute care nonprofit hospital located in downtown Los Angeles.
The hospital offers a full complement of services including a Level II trauma center the Los Angeles Center for Womens Health obstetrics and pediatric services and comprehensive cardiac and surgical services.
The hospital shares a legacy of humankindness with Dignity Health one of the nations five largest health care systems. Visit / socal / locations / californiahospital for more information.
Responsibilities
Position Summary :
The RN Care Coordinator is responsible for assessing planning facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned RN Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes.
The positions emphasis will be on care coordination communication and collaboration with nursing physicians departments within the medical center insurers and post acute service providers to pace the care toward optimal outcomes within the appropriate level of care.
The RN Care Coordinator will advocate for the patient and family by identifying and valuing patient choice spiritual needs cultural language and socioeconomic barreris to care transitions .
In addition the RN Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction.
The RN Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies standards of practice and Federal and State regulations.
Qualifications
- Minimum of 3 years nursing experience in an acute hospital setting.
- Prior Care Coordination experience in a clinical or insurance setting is required. If operational conditions permit training a candidate without the required experience may be considered.
- Current RN license issued by the state of California.
- BSN degree or experience equivalent preferred. A Masters Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement.
- CM certification preferred
- Excellent customer service and presentation skills are a must
- Strong interpersonal and written communication skills are essential
- Demonstrated ability to apply analytical and problem solving skills
- Demonstrated ability to manage multiple tasks or projects effectively
- Ability to work independently as needed with a high degree of detail orientation.
- Ability to work efficiently in a fast-paced environment with changing priorities
This position is represented by CNA.
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