Outreach Agent
VirtualVocationsMission Viejo, California, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Outreach Agent to make outbound calls to medical providers for obtaining medical charts.
Key Responsibilities
Contact assigned medical providers by phone to obtain medical charts
Utilize call scripts to encourage providers to send in charts via fax or mail
Log call transactions and meet minimum call volume and quality requirements
Required Qualifications
1 year of call center experience, preferably in outbound or sales calls
Basic computer skills, including proficiency in Windows-based applications
Ability to work in a fast-paced, results-driven environment
Good judgment and patience in handling provider interactions
Experience with accurate record keeping and data management
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Outreach • Mission Viejo, California, United States
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