Senior Leasing Associate

Job Description

Job Description

Job Description :

Position Title : Senior Leasing Associate Reports to : Property Manager

Summary of Position :

We are seeking a highly motivated and experienced Senior Leasing Associate to join our team at Chapman Management Group. The ideal candidate will have a strong background in leasing and experience with tax credit properties.

The Senior Leasing Associate interacts directly with prospective and current residents by marketing, showing, and leasing apartment homes in a courteous and prompt manner.

Duties & Responsibilities :

• Conduct tours and showings for prospective tenants.
• Manage the leasing process from initial inquiry to lease signing.
• Screen and qualify potential tenants, including verifying income, credit history, and references.
• Maintain accurate and up-to-date tenant records.
• Ensure compliance with all fair housing laws and company policies.
• Oversee the move-in and move-out process, including lease renewals.
• Work closely with property management to address tenant concerns and maintenance issues.
• Develop and implement marketing strategies to attract new tenants.
• Monitor and report on leasing metrics and performance.
• Prepare the property for receiving guests prior to the time designated for opening the office in accordance with established procedures.
• Aggressively sell apartment homes and services with an acceptable closing ratio to achieve established goals and exceed budgeted occupancy percentages.
• Assist with the day-to-day operations of the community, including answering the phone, taking work orders, data entry, planning / hosting resident functions, and creating community newsletters.
• Maintain an accurate inventory of apartments available to rent, a list of prospective residents, and current information concerning renewals.
• Contact current residents in person and by written correspondence to renew leases.
• Prepare all lease-related documents, move-in, and welcome packages. Explain all lease documents to new and existing residents.

Ensure all documents are completed accurately prior to resident move-in.

• Conduct pre-qualifications and rental verifications of prospective residents in accordance with company and housing rules and regulations.
• Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency.
• Assist with move-in / move-out procedures by inspecting units prior to resident move-in to ensure units are clean and rent-ready.

Requirements :

• Bachelor’s degree in Business, Real Estate, or a related field.
• 3+ years of experience in property management or leasing, with a focus on tax credit properties.
• Strong knowledge of fair housing laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in property management software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills.
• Sales and customer service experience.
• Property management software and Low Income Housing Tax Credit (LIHTC) experience preferred.

Benefits :

• Competitive salary and performance commissions.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities

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