Job Title : Lead Business Analyst
Location : Jackson, MS (Hybrid - week per month)
Duration : Months (Possibility for extension)
Position Description
Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (, BPMN)
Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
Analyze future-state workflows for improvement and optimization opportunities
Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines
Provide expertise in process mapping, modeling techniques, and best practices transition knowledge and documentation to MDCPS at the close of the project
Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
Manage project open items pertaining to Business Process and / or Methods & Procedures to closure leveraging
Business Process Flows and Methods & Procedures documents of record
Manage interim process design and maintenance where temporary alterations in a standard Business Process may be
required to manage anticipated system downtime or workarounds for production defects
Maintain Business Process and Methods & Procedures documents of record for the project team
Lead a team of business analysts performing similar duties
Required Skills / Experience
Bachelor's degree in Business, Information Systems, or a related field
Proven experience as a Business Process Modeler or similar role
Proficiency in using business process modeling tools (, Visio, Lucidchart, or dedicated BPM tools)
Strong understanding of business process modeling notations, particularly BPMN
Excellent analytical and problem-solving skills
Effective communication and collaboration abilities
Knowledge of process improvement methodologies (, Six Sigma, CMMI) is preferred
State Government experience and specific experience in Customer or Child Welfare domains is preferred
Detail-oriented with a focus on producing high-quality deliverables
Experience leading a team of business analysts performing similar duties
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