Human Resources & Administrative Supervisor

Job Description

Job Description

POSITION SUMMARY

The Human Resources and Administrative Supervisor uses professional concepts to apply company policies and procedures in overseeing a range of HR and administrative operational issues.

This position is responsible for providing comprehensive administrative support to the company and coordinating processes related to office and facilities management, personnel and payroll administration, and other administrative services.

Additionally, the supervisor ensures efficient office operations and strict adherence to established policies and procedures.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Administration function

• Oversee all administrative tasks, either personally initiated or through subordinates, including but not limited to interaction with vendors, landlords, and respective stakeholders regarding facility management, parking lots, office renovation, office furniture, equipment and supplies, office and cubicle assignment or movement, phone list, business card ordering and distribution, licenses and permits, insurance matters (such as general liability and auto insurance etc).
• Provide guidance and supervision to administrative team members regarding daily operations, job performance and attendance.
• Oversee travel and accommodation arrangements for the President, HQ management, visitors, candidates and employees as required.
• Support employee relations and walk-in customer activities in the HR office by addressing their queries, resolving issues, and offering translation services as needed.
• Provide administrative support to corporate-wide events such as volunteer activities, employee outings, luncheons, corporate culture events, service award ceremonies, mass communication events, annual dinners etc.
• Oversee and serves as a backup in scheduling and organizing complex activities such as company-wide / functional-wide meetings, conferences, and activities.
• Handle assigned projects and correspondence for the President and Administration function.
• Act as the last-resource back-up receptionist, if necessary.

HR function

• Assist in the time and attendance process to ensure timely and accurate record-keeping transactions, including but not limited to checking all the timecards, tracking timeclock adjustment forms, following up with supervisors for any timecard errors.
• Support payroll functions by distributing checks to respective functions.
• Serve as a backup in processing and administering payroll as needed.
• Coordinate new hires orientations and the respective paperwork including onboarding / training schedules, ADP onboarding forms, new hires forms, etc.
• Maintain employee records in HRIS, ADP or other HR systems, ensuring accuracy and compliance with legal requirements.
• Assist with HR-related projects and programs, including those initiated by HQ projects, to ensure successful completion.
• Research new employment laws applicable to the company and draft respective policies as needed.
• Draft company announcements and internal communications as needed.
• Work closely with the team on special non-recurring and ongoing projects which may include translating and coordinating presentations, disseminating information, coordinating direct mailings, creating brochures.
• Other duties as assigned in support of the HRA function.

COMPETENCIES

• Problem Solving
• Action Oriented
• Planning & Organizing
• Customer Focus
• Self-Development

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A. EDUCATION, SKILLS and EXPERIENCE

• A Bachelor’s degree in Business Administration or related field from an accredited university / college and a minimum of 5 years of relevant experience, in which at least 2 years in a supervisory role.
• Proficiency in Microsoft Office suite Word, Excel, Outlook & PowerPoint and experienced in HRIS and / or payroll software (e.

g. SAP Success Factors, ADP).

• Must have strong logical, analytical, and problem-solving skills, and able to make correct and reasonable decisions independently.
• Ability to work independently with minimal supervision as well as effectively collaborate within a team.
• Quick learner with self-motivation and capable of prioritizing and multitasking multiple projects simultaneously; committed to timely completion of assigned duties.
• Must be proactive, organized and detail-oriented, with a strong sense of job ownership.
• Ability to maintain confidentiality and handle sensitive information.
• Strong interpersonal skills, with the ability to interact effectively with employees at all levels.
• Must have a can-do and positive attitude.

B. LANGUAGE SKILLS

• Strong written and verbal communication skills in English.
• Bilingual in Chinese (read, speak, and write) is a must.

C. MATHEMATICAL SKILLS

• Must be able to apply basic mathematical concepts to perform daily functions.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

D. PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands and fingers to handle or feel; and / or reach with hands and arms; and / or work on computer keyboard, cell phone, and office equipment.
• Required to stand, sit, kneel, and walk when performing essential job functions.
• Occasional lifting and / or moving up to 20 pounds.

E. WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The noise level in the work environment is light.
• The position is sited in an office setting and may visit the plant and warehouse locations from time to time.
• Flexible work schedule with the ability to work onsite to support the team as needed.

It is Lee Kum Kee’s policy to seek and employ the most qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability or protected veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.