Sr. Production Manager

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Purpose of the Job The Sr. Production Manager is responsible for all aspects of production, purchasing, and execution of client marketing programs. This person works with client stakeholders, suppliers, internal team members, and external stakeholders to ensure projects are purchased and executed in a way that guarantees quality and competitive pricing while overseeing and executing a high volume of complex projects.

This will be a hybrid position based in Chicago, IL on site at the client. This role will be required to be in office 2-3 days per week, with the ability to work from home the remaining days.

Key Responsibilities

• Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
• Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
• Execute projects within contract-specified timelines, according to budget requirements and quality standards.
• Build relationships and communication channels with clients to ensure smooth workflow and handoffs.
• Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
• Execute production efficiently in accordance with the procedures described in business processes.
• Identify and develop programmatic solutions, which are both beneficial and economical for the client and HH Global.
• Provide high-quality customer service, communicating to clients with appropriate and relevant status updates.
• Assist Account Managers in compiling account and project updates for key presentations as directed.
• Escalate production issues immediately to management.
• In collaboration with the Strategic Sourcing Team, investigate potential suppliers and make recommendations based on knowledge of manufacturing limitations, supplier facilities, and schedule availability to derive cost efficiencies for projects or campaigns.
• Engage in a consultative partnership with the client to improve achievement of marketing goals on assigned projects.
• Ensure goal tracking and achievement of SLAs and KPIs is consistent with client standards and contractual requirements and internal KPIs related to operational efficiency.
• Handle a multitude of complex and diverse product-type categories, including direct mail, POP / POS, and branded merchandise.
• Prepared to attend press checks with or without client and ensure necessary subject matter experts are present to effectively manage process.

Knowledge, Skills + Experience

Company Benefits

For Illinois based applicants : The US base salary range for this position is $70,000 to $90,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus targets, benefits and / or other applicable incentives in addition to base salary.

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.

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