Production Administrative Support (8521)

Job Name : Production Administrative Support (8521) Job Type : Contract Country : United States City : North Miami State : FL Languages : URL :

OVERVIEW :

Responsible for providing thorough and expeditious onboarding experience for fleetwide production cast members, focused on successful completion of the employment documentation process (medical, visa, background check, etc.

based at the company's Entertainment Studios. Operates in a team environment and is expected to work in a collaborative way with leadership team and colleagues, as well as independently, as required.

Works closely with entertainment operations personnel and performer administration team members and leadership.

ESSENTIAL RESPONSIBILITIES :

Supports the organization and collection of all pre-employment documentation (visa information, medical clearances, background checks, etc.

for over 1,200 production cast members, to support both shoreside training and shipboard operations

• Utilizes company database and other systems to process and track documents through submittal and final approval process
• Responsible for collecting and assembling all new hire documentation, including verification of completion
• Communicates internally with support teams and departments, as well as with cast members directly to facilitate onboarding process
• Supports with logistics pertaining to cast or creative team travel and accommodation arrangements
• Facilitates inquiries from cast members and provides follow-through with problem resolution
• Assists with specialized administrative needs, as required, to support day-to-day operations of the RCG Entertainment Studios
• Provides special project assistance and coordination as assigned by the company's Productions management
• Participates in team meetings, as well as one-on-one, and / or small group work sessions
• Must also be productive in independent work settings
• General administrative assistance and support for office operations, as needed

This job description in no way states or implies that these are the only duties performed by the employee occupying this position.

Employees will be required to perform any other job-related duties assigned by their supervisor or management

SKILLS :

Attention to detail and excellent organizational skills required. Successful experience working on special projects preferred.

Effective verbal, written, and listening communications skills, plus strong research / analytical abilities, are also required.

Ability to work efficiently under pressure and able to meet deadlines. Must be able to effectively handle many different projects at once, problem-solve and multi-task.

KNOWLEDGE :

Understanding of computer systems to include Microsoft Word, Smartsheet, Excel, Lotus Notes, PowerPoint, Outlook, etc.

LANGUAGE SKILLS :

Foreign language speaker a plus; however, not necessary.

EDUCATION : Bachelor's degree preferred from an accredited college or university in Communications, Business Administration, or similar area.

EXPERIENCE : Experience in the cruise industry shipboard and / or shoreside a plus