Sr. Market Researcher, Selling Partner Experience

Sr. Market Researcher, Selling Partner Experience

Job ID : 2796776 Amazon.com Services LLC

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.

By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.

Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want.

We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide.

You could be just the right applicant for this job Read all associated information and make sure to apply.

Key job responsibilities :

• Lead design and execution of primary research studies (leveraging mainly qualitative methods) to generate actionable insights and recommendations for stakeholder teams.
• Design interview guides, run interviews, and synthesize the findings.
• Apply sound research and business acumen to help the business not just solve complex questions but help it look around corners.
• Design scalable and nimble mechanisms that help scale qualitative research solutions, tools, and processes.
• Build and manage relationships with internal stakeholders and external agency partners.

We are open to hiring candidates to work out of one of the following locations :

• Seattle, WA, USA
• Sunnyvale, CA, USA

BASIC QUALIFICATIONS

• 8+ years conducting qualitative research end to end (identifying appropriate research methods, designing, executing, analyzing, and drafting actionable recommendations from primary research)
• Expertise in executing quantitative research methods (e.g., factor analysis, regression analysis, clustering, structural equation models) & mixed method studies (e.g., segmentation)
• Experience using statistical and questionnaire software like SPSS / Qualtrics
• Bachelor’s degree or advanced degree in business, marketing, statistics or related field
• Comfortable building large reports in Excel including Pivot

PREFERRED QUALIFICATIONS

• Research in Non-US markets
• Master’s degree or higher
• Exceptional written and oral communication abilities
• Experience in qualitative and quantitative research
• Background in B2C research

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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