JOB TITLE : Nurse Aide ProctorREPORTS TO : Sr. Nurse Aide EvaluatorDEPARTMENT : Test CenterLOCATION : Miami, FLJOB OVERVIEWThe Nurse Aide Proctor serves as the face of Prometric in test site locations.
These professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people taking life-changing exams.
COMPANY BACKGROUNDPrometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide.
Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, guaranteeing a fair testing experience for all who come through our doors.
This is a part-time position.RESPONSIBILITIES* Maintain and apply expert knowledge of Nurse Aide test center policies, practices, and procedures* Greet examinees and verify identification* Administer and proctor tests at Prometric-approved Nurse Aide Testing partner sites* Administer and proctor Certified Nursing Assistant Exam at Prometric-approved Nurse Aide Testing partner sites.
Continuously monitor candidates as they complete computer-based exams* Resolve or report candidate issues with urgency* Secure all computer software in the test center at all times* Reboot computer servers and reset passwords as necessary* Report any occurrences outside company guidelines to management* Ability to be flexible with scheduling locations within 30-60 miles of your zip code based on Prometric testing demands or capacity requirementsAVAILABILITYPart-time : 1-3 days a week10-20 hours weeklyQUALIFICATION REQUIREMENTSEDUCATION* High School Diploma;
On the job proctor experience a plus; College experience a plusEXPERIENCE* One to two years of customer service-related or proctor experience desired.
Familiarity with Microsoft Windows-based computer programs* Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)SKILLS* Ability to travel within a 30 to 60-mile radius of your zip code* Ability to communicate with candidates effectively and with professionalism and authority* Ability to learn and apply operational and maintenance instructions, and other job documents* Ability to write detailed incident reports and correspondence* Ability to multi-taskPHYSICAL JOB REQUIREMENTS* Ability to remain in a stationary position for extended periods of time while administering exams* Ability to perform periodic walk-throughs of the testing environment* Visual requirements include the ability to adjust or focus computer screens and view the testing room while proctoring* Frequently positions self to maintain computers in the lab & office setting;
including under the desks and in the server closet