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Client Delivery Program Manager

VirtualVocations
Austin, Texas, United States
Full-time

A company is looking for a Client Delivery Program Manager to lead the Client Service Manager team and improve operational processes.

Key Responsibilities : Provide leadership and direction to the Client Service Manager teamAnalyze and identify operational gaps, implementing solutions for improvementConduct weekly meetings to review performance and promote collaborationRequired Qualifications : 5+ years of experience leading client support staff in benefit administrationProven experience with data analysis tools such as Excel, Tableau, or PowerBIExperience with Service Now is preferredTrack record of executing large-scale business initiativesStrong leadership and management skills

5 hours ago
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