Strategic Customer Success Manager
VirtualVocationsMinneapolis, Minnesota, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Strategic Customer Success Manager.
Key Responsibilities
Drive business impact by managing accounts and contributing to revenue growth and customer retention
Develop and maintain long-term relationships with key enterprise customers, acting as their primary point of contact
Proactively engage with customers to understand their objectives and ensure they achieve desired outcomes
Required Qualifications
7+ years of experience in Customer Success or Account Management within a B2B SaaS environment
Proven track record of building and maintaining strong customer relationships
Experience navigating large organizations and identifying growth opportunities
Deep understanding of the customer lifecycle and customer success best practices
Experience with CRM software and Customer Success platforms
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Strategic Customer • Minneapolis, Minnesota, United States
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