Manager, IT Tech Infrastructure

Hybrid Location : Dublin, OH or Brooklyn, OH

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.

6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Medical Mutual’ s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors.

Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.

Responsible for architecting, implementing, and administering the Virtualization, Storage, Data Protection and Application Performance Management services.

Manages the analysis, design, build and run of all data center infrastructure (Compute, Storage, Virtualization, Backups, Application Performance Management, DR, Co-Lo) as well as vendor management, and tier 2 and 3 support.

Primary importance is improving systems availability, advancing technology capabilities, and driving down the total cost of ownership.

Responsibilities

• Manages employees and associated budgets who provide technical support for the named areas.
• Supervises the forecasting and capacity projection of hardware to ensure timely acquisition of technology to provide proper availability and performance.
• Interfaces with user and applications areas and provides technical guidance when required.
• Provides input into the development of short- and long-range strategic plans.
• Maintains a high degree of technical expertise to ensure that best practices are utilized in rendering technical support services.
• Acts as technical consultant regarding IT processing activities and assists in the resolution of all technical systems, hardware, and software problems to enhance operations.
• Performs other duties as assigned.

Qualifications

Education and Experience

• Bachelor's degree in Computer Science or related field or equivalent, pertinent work experience.
• Eight (8) or more years of experience in a technical support area.
• Three (3) or more years of experience in supervision with proven administrative responsibility

Professional Certification(s)

• Microsoft Certified Systems Engineer
• VMware Certified Professional

Technical Skills and Knowledge :

• Experience with the following : Dell Converged Infrastructure, VMware, EMC, Citrix VDI, Cisco UCS, Dell vBlock, Isilon, Commvault, Disaster Recovery
• Demonstrated ability to manage highly technical people and experience with the listed architectures.
• Functional understanding of project management principles and their application to Infrastructure projects and teams

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees.

That's why we offer an exceptional package that includes :

A Great Place to Work :

Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available.

Enjoy the use of weights, cardio machines, locker rooms, classes and more..

• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation :

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work / life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You :

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual :

Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors.

Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans.

We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans.

Our plans provide peace of mind to more than 1.2 million Ohioans.

We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community.

We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.