Implementation Specialist

SUMMARY

The primary mission of this position is to facilitate successful inventory solution implementations. This positon provides implementation support from the pre-implementation phase of onsite;

customer data collection and material identification, through the implementation phase and post go live support. This role further includes implementing various inventory management solutions to include, crib bin management, onsite store / shop, vending machines, etc.

Additionally, this position will provide ongoing support to internal and external customers as well as conduct solution maintenance as necessary to ensure achievement of long-term success and profitability goals.

Why Würth :

• Health, Dental and Vision Benefits for full-time employees & their families!
• Paid Time off- start accruing on day one!
• Paid Holidays
• 401(K) with Company March
• Company paid Long-term Disability, Life Insurance & AD&D
• Voluntary Program offerings.

ESSENTIALS DUTIES AND RESPONSIBILITIES include the following.

Responsible for assisting Sales Team with Inventory Management solution implementations including data collection, physical inventory counting and cross referencing, site / tool crib set up, POU configuration, staffing support needs, software installation, system integration assistance, team connectivity, customer training and ongoing customer service.

Uses internal systems, tools and other resources to identify and cross reference manufacturer and competitive item numbers and / or descriptions to a Northern Safety & Industrial item number.

Creates spreadsheets and print bar-code labels for VMI and CMI setup using the most current process.

• Organizes inventory areas, puts material in bins and creates inventory EOQ’s (minimum and maximum) baselines.
• Provides management with weekly updates on activities regarding implementation status in the required format. Provides leadership to local associates during large implementations.

Has Face-to-Face interaction with internal and external senior level and frontline management team members.

• Provides a project scope and resource requirement for large scale implementation to the management team. Once solution implementation has been established, trains the customer on the use of the new solution.
• Has general knowledge of all inventory solutions including CMI, VMI, POU and web based. Has general knowledge of Industrial supplies and more specifically Northern Safety & Industrial’s product offering.
• Ensures excellent customer relations by responding, under leader’s guidance, to customer needs consistent with Northern Safety & Industrial’s standards, culture and business practices.

Adds non cross-referenced items into the competitive NSI database.

• Manage all aspects of business travel in adherence to corporate travel and expense guidelines,
• Assists the NSI team when not providing implementation services at the customer site.
• Participates in special projects and performs additional duties when required.

ASSOCIATE RESPONSIBILITIES :

Responsible for understanding, supporting, and living our core values. Expected to value Candor by being open, honest, and respectful when communicating.

Ability to achieve individual and company goals through High Performance with passion, innovation, and commitment to continuous learning.

Always have at the heart of everything Indispensable Service to your fellow associates, customers, our partners, and our community.

We believe People are the foundation of our business and expectations include valuing the team, our diversity, taking pride in our character, and personal responsibility.

EDUCATION and / or EXPERIENCE :

High school diploma or equivalent required. 2 years or more related experience. Familiarity with a variety of industrial products is required and a broad knowledge of procurement process and knowledge of sales theory / skills is preferred.

Direct Customer interaction and problem solving experience is a plus. Strong administrative, planning and organizing experience is required.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS :

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals and keep abreast of any Sales / Marketing related issues.

Ability to effectively communicate and present information and respond to questions from groups of managers, team leaders, associates and customers.

MATHEMATICAL SKILLS :

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute percentages and rates. Ability to calculate figures and amounts such as discounts and percentages.

REASONING ABILITY :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must possess decision making skills, exercise discretion and independent judgment and have strong analytical skills.

OTHER SKILLS AND REQUIREMENTS :

Exhibit and maintain confidentiality with company related issues and materials. Must have a strong emphasis in planning and organizing.

Excellent verbal and written communication skills. Ability to be objective and open-minded when working with other associates, team leaders and managers.

Able to work independently or within a team environment. Ability to use personal computers and applicable computer software (i.

e. Microsoft Office, with focus on Microsoft Excell and SAP) Ability to travel 80% of the time with overnight stays required.

A valid and clean driver’s license is required.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to stand;

walk; sit. The associate must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Würth Industry North America Key Facts :

• 110+ locations across the U.S, Canada, Mexico, and Brazil
• More than 2600 employees
• More than 420,000 standard parts
• Part of the Würth Group, $15B+, which operates over 400 companies in more than 80 countries and has more than 79,000 employees.

Check out our Organization’s pages to learn more about the great things we do and who we are!

• LinkedIn- https : / / www.linkedin.com / company / wurthnsi /
• Facebook- https : / / www.facebook.com / WurthNSI
• Website- https : / / www.northernsafety.com /

EOE / AA Disability / Vet