Senior End User Technical Support Analyst

ExecRecruitment
New Orleans, LA, US
Full-time

Job Description

Job Description

ExecRecruitment is a global professional services provider and contingency staffing company. Our main objective is to source top talent and support professional growth.

One of our direct clients is actively seeking an Application Administrator to join their team.

Job Title : Senior End User Technical Support Analyst

Location : Remote

Duration : 6 months+ extension

Duties :

The duties of a Senior End User Technical Support Analyst include, but are not limited to :

  • Responsible for Level 1 or Level 2 service desk support and may be the first contact for answering any calls to the help desk or will be the first level of escalation to resolve a request.
  • These staff will perform basic and advanced phone and remote support and troubleshooting to resolve requests;
  • Responsible for Basic or Advanced onsite / desk-side hardware and software device support including troubleshooting, hardware replacement, software installation and configuration tasks;
  • Responsible for managing the backend systems to support the End User computing environment including Configuration and Asset Management, Antivirus and Threat Protection systems, Service Management and Network Printing systems.

Powered by JazzHR

A2chmKM1kr

7 days ago
Related jobs
ExecRecruitment
New Orleans, Louisiana

Job Title: Senior End User Technical Support Analyst Location: Remote Duration: 6 months+ extension Duties: The duties of a Senior End User Technical Support Analyst include, but are not limited to: Responsible for Level 1 or Level 2 service desk support and may be the first contact for answering an...

CDK Global
New Orleans, Louisiana

Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred. ...

ExecRecruitment
New Orleans, Louisiana

Job Title: Senior Data Center Technical Support Analyst Location: Remote Duration: 6 months+ extension Job Duties The duties of a Senior Data Center Technical Support Analyst include, but are not limited to: • Evaluate and recommend the selection of vendor supplied software packages; recommend...

Freese And Nichols
New Orleans, Louisiana

The Senior GIS Analyst is primarily responsible for FEMA Flood Insurance Rate Map (FIRM) production and quality end user adoption for GIS technologies, including tasks such as data collection and development, data QA/QC, map production, and training users on GIS software. Freese and Nichols is seeki...

ExecRecruitment
New Orleans, Louisiana

Job Title: End User Technical Support Technician Location: Remote Duration: 6 months+ extension Job Duties The duties of an End User Technical Support Technician include, but are not limited to: • Provide Level 1 or Level 2 service desk phone support and may be the first point of contact for a...

Maximus
New Orleans, Louisiana

Description & Requirements *Position is contingent upon contract award* Are you an experienced professional passionate about modernizing child support services? We're seeking a Child Support Modernization Specialist to lead and support key initiatives that upgrade legacy child support syst...

Promoted
Bellwether Technology Corporation
New Orleans, Louisiana

Bilingual IT Support Specialist I**. Remote IT Support New Orleans, Louisiana Minimum Experience **Mid-level** Bellwether is an established IT managed service provider located in the New Orleans area, serving small to medium sized business across the region. We have been providing our clients ...

Promoted
Xavier University of Louisiana
New Orleans, Louisiana

Position Title IT Network Support Specialist I FLSA Exempt Department Information Technology Center Job Summary. The IT Network Specialist should be an experienced Network Specialist with prior work experience in a Higher Education environment who works on the design, maintenance, and management of ...

Promoted
Interco
New Orleans, Louisiana

The IT Support Specialist works in a support role for the I. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. The technician will troubleshoot problems over the phone and if no...

Promoted
ClifyX Inc
New Orleans, Louisiana

HDI Desktop Support Technician - Certification for providing desktop support and customer service. Microsoft Certified: Modern Desktop Administrator Associate - Certification to manage and deploy Windows 10 and Windows 11 desktops and devices in an enterprise environment. Support Skype for Business ...