Technical Support Specialist

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Technical Support Specialist I - Temporary.Key Responsibilities : Assist clinical laboratories using Unity software by resolving software issuesHandle customer calls for requests and complaints, ensuring prompt resolutionDocument cases in Salesforce and manage them to completionRequired Qualifications : Associates degree or equivalent work experience in a related field;

Bachelor's degree preferred2 years or more customer service or call center experienceExperience with Salesforce Lightning CRM and / or Anywhere 365 preferredExperience in Information Technology or life sciences, biotech, or medical / laboratory field helpfulKnowledge of SQL Server and TCP-IP Connections preferred

5 days ago
Related jobs
Promoted
VirtualVocations
Norcross, Georgia

Technical Support Specialist to join their Premier team, supporting enterprise customers. ...

Promoted
ZBS POS
Atlanta, Georgia

A POS Specialist is responsible for helping new merchants realize and customize their POS system to efficiently run their business. ...

Promoted
VirtualVocations
Decatur, Georgia

A company is looking for a Technical Support Specialist to provide product and technical assistance to customers. ...

Velocity Tech Inc
Canton, Georgia, United States

Job Title: Technical Sales Support Specialist. Provide technical support and guidance to customers throughout the sales process. Client is seeking a motivated and skilled Pre-Sales Support Engineer with a strong background in drafting, particularly with facilities design The ideal candidate will hav...

DKMRBH Inc.
Atlanta, Georgia

Train employees in using software and hardware, and provide technical support when needed. Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Install, configure, and support workstation software, hardware, printers, and phon...

Selectek
Tucker, Georgia

Technical SCADA Support Specialist. Technical SCADA Support Specialist. Provides technical support to all System Control Centers and commissioning agents (i. ...

Business Umbrella
Atlanta, Georgia

Train employees in using software and hardware, and provide technical support when needed. Will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. Serve as the subject-matter expert supporting Windows, and widely used software and applications,...

DKMRBH Inc.
Atlanta, Georgia

Responsibilities Install, configure, and support workstation software, hardware, printers, and phones Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy Execute systems and network design, documentation, implementation, testing, and administration, and ensure co...

ExecuSource
Atlanta, Georgia
Remote

To be selected, the Product Technical Support Representative will need at least 1 year of previous experience in a technical support position, in at least a Tier 1 position, ability to read, write, and comprehend technical instructions, short correspondence, and memos, as well as understand product ...

Selectek
Atlanta, Georgia

Provide technical support to all System Control Centers and commissioning agents. The firm is looking for candidates to provide SCADA systems support in the electricity transmission space. Assist with technical phase of installation, commissioning, maintenance, troubleshooting, and repairing of dist...