AboutUs :
Recess Pediatric Therapyis a dedicated provider of pediatric occupational speech andphysical therapy services. Our mission is to support children inreaching their fullest potential in a fun nurturing and therapeuticenvironment.
We are currently seeking a detailoriented andorganized individual to join our team as a Pediatric TherapyScheduling Coordinator and Front DeskReceptionist.
JobOverview :
The SchedulingCoordinator and Front Desk Receptionist plays a vital role inensuring our pediatric therapy center runs smoothly.
In thisposition you will manage the scheduling of therapy appointmentshandle front desk duties and provide an excellent first impressionfor all who visit or contact our clinic.
This role requiresexperience in a fastpaced environment preferably within pediatrictherapy and a passion for delivering outstanding customerservice.
KeyResponsibilities :
- Scheduleand coordinate appointments for occupational speech and physicaltherapy services ensuring efficient use of clinicresources
- Answer phone calls emails andinperson inquiries with a professional and friendlydemeanor
- Greet and checkin patients andfamilies ensuring a welcoming atmosphere
- Verifyand update patient information process paperwork and handle intakeforms
- Assist with billing inquiries collectpayments and process insurance claims whennecessary
- Maintain organized records andconfidential patient files
- Manage office supplyinventory and maintain a clean organized front deskarea
- Collaborate with therapists and otherstaff to optimize scheduling and patientflow
Qualifications :
- Highschool diploma or equivalent; additional education or training inhealthcare administration is a plus
- Minimum of12 years experience in a scheduling or front desk role preferablyin a pediatric therapy or healthcaresetting
- Strong organizational skills with keenattention to detail
- Ability to work effectivelyin a fastpaced environment while maintaining a positiveattitude
- Excellent verbal and writtencommunication skills
- Proficiency withscheduling software and office applications (e.g. MS Office Suiteelectronic health records)
- Compassionatepatient and professional demeanor with a passion for working withchildren andfamilies
RecessPediatric Therapy is an equalopportunity employer and valuesdiversity in the workplace. We encourage individuals of allbackgrounds to apply.
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