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Client Experience Manager

VirtualVocations
Cheyenne, Wyoming, United States
Full-time

A company is looking for a Client Experience Manager (B2B SaaS).Key Responsibilities : Assist clients via chat / email support and provide ongoing solutionsDevelop and maintain knowledge base to enhance support efficiencyIdentify opportunities to improve customer experience and advocate for product enhancementsRequired Qualifications : Experience as a Rehab Clinician (SLP, OT, PT, COTA, or PTA)Highly analytical mindset with troubleshooting experience in softwareProactive and self-motivated with the ability to learn quicklyBachelor's degree with strong academic performanceHighly proficient in MS Excel

12 hours ago
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