Front Desk Agent

Hospitality Ventures Management LLC
Edison, NJ
$18-$21 an hour
Full-time

Responsibilities :

  • Welcome guests upon their arrival and assign rooms
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify credit card data
  • Respond to complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees

Qualifications :

  • Elite customer service attitude and phone etiquette
  • Excellent communication and organizational skills
  • Basic reading, writing and math skills
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to stand for long periods of time
  • Occasionally required to walk, sit, and reach with hands and arms

Benefits :

  • Medical / Dental / Visio
  • Short Term Disability / Long Term Disability / Life Insurance
  • 401k - Company Match %
  • Paid Vacation Days / Paid Sick Days
  • Marriott Discounts- travel with room rates as low as $35!
  • 30+ days ago
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