POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education : High school diploma or . equivalent.
Related Work Experience : No related work experience.
Supervisory Experience : No supervisory experience.
License or Certification : None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Front Desk Agent
Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality s...
Front Desk Agent
Function as a liaison between Front Desk and the Housekeeping Department in coordinating rooms. Perform all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations, and providing directions. ...
Front Desk Agent
Keeps and maintains all Front Desk logs. Generates reports for Front Desk, Engineering, and Housekeeping. Front of the house to back of the house, our teams hold each other to a higher standard, and that makes a great place to call work home. ...
Front Desk Agent
The Front Desk Agent will: Greet customers immediately with a friendly and sincere welcome. Requires continual standing and movement throughout front office area. Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. Ability to stand and move throughout f...
Part Time Front Desk Agent
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. ...
Front Desk Agent
Elite customer service attitude and phone etiquette.Excellent communication and organizational skills.Basic reading, writing and math skills.High school diploma or general education degree (GED); or equivalent combination of education and experience.Ability to stand for long periods of time.Occasion...
Front Desk Agent
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s...
Front Desk Agent - HAMPTON PARSIPPANY, NJ
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. ...
Front Desk Agent
Our jobs aren’t just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a...
Front Desk Agent
Welcome guests upon their arrival and assign rooms.Perform all check-in and check-out tasks.Manage online and phone reservations.Inform guests about payment methods and verify credit card data.Respond to complaints in a timely and professional manner.Liaise with our housekeeping staff to ensure all ...