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Call Center Specialist

VirtualVocations
Norwalk, California, United States
Full-time

A company is looking for a Call Center Specialist who must be bilingual in English and Spanish.Key Responsibilities : Provide quality customer service to internal staff and external patientsManage incoming calls by scheduling appointments, transmitting messages, and addressing medication refill inquiriesDemonstrate proficient data entry skills, knowledge of insurance billing, and maintain confidentialityRequired Qualifications : Bilingual in English and SpanishAssociate's DegreeExperience in a Call Center or similar phone systemElectronic appointment scheduling experienceRemote workers must live and work in the United States and have reliable high-speed Internet

5 days ago
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