Master of Social Work, M - F , 8a-4:30p

The Social Services Specialist is responsible for performing assessments, psychosocial services and interventions with the patient and family within their scope of practice as a member of the interdisciplinary team.

This position requires the exercise of discretion and judgment to evaluate patients and families to determine needs and develop care strategies.

The Social Services Specialist performs duties that include assessment, intervention, anticipatory grief counseling, care planning, end of life planning, documentation, collaborative / communication and the efficient use of various resources to hospice patients and families.

Qualifications

• MSW from an approved college or university accredited by the Council on Social Work Education
• Current LCSW, LMFT or LMHC in the State of Florida
• Hospice experience preferred
• Two years’ experience in patient care, home care or an acute care setting
• Must be self-directed; be able to work well independently, as well as a member of a team
• Keep up to date professionally via education, continuing education courses, etc.
• Skilled in written and oral communication
• Attendance is a condition of employment

Expectations

Provide program development strategies for Treasure Coast Hospice, in an organized, routine capacity that will enable the cohesion of team developments.

Work collaboratively with other departments, demonstrate and encourage leadership for a comprehensive approach to program development.

Inspire staff to live the Treasure Coast Hospice’s Mission, to achieve its Vision, and demonstrate our Values and Commitment.

Be current in legal and compliance hospice issues.

Key Result Areas

• Performs clinical assessment, clinical intervention and goal setting with patients and families as a member of the Interdisciplinary Team.
• Able to perform and complete suicide assessment and develop safety plan, as indicated.
• Demonstrates professional counseling skills, encompassing, but not limited to, engaging patients and caregivers, reframing, reflecting, clarifying, affirming strengths, normalizing emotions, setting goals and limits, and involving patient families in the plan of care.
• Demonstrates the ability to lead and act as a facilitator for groups of patients, family systems, caregivers, and / or staff in processing grief and other emotions surrounding death and dying.
• Responsible for accurate and timely completion (same day documentation) of Psychosocial Assessment, Plan of Care, progress notes and all other documentation in accordance with regulatory requirements and agency policies and procedures.

All documentation is clinically appropriate and care-plan driven to accurately reflect goals of care, interventions(s) provided and changes in patient’s conditions.

• Motivate and lead self with ethical behavior, confidence, energy and integrity.
• Participates fully in the planning and the delivery of hospice care services in accordance to the scope of practice. Assists patients / families in connecting with available community services.
• Assumes the role of advocate for the patient / family unity, planning for future care, funeral arrangements, obtaining financial information, Medicaid applications (as needed), advanced directives, discharge planning, and other matters related to advocacy.
• Contacts patient / family within one hour when an immediate need / crisis is indicated. Within one hour of an immediate or crisis visit, report findings to immediate supervisor.

Records all patient / family visits, telephone contacts in the medical record within a period of 24 hours.

• Establishes therapeutic relationships and maintains healthy interpersonal boundaries with patients and families from a variety of cultural and socioeconomic backgrounds.
• Communicates and collaborates with other disciplines on the team, as well as maintain relationships with community partners as evidenced by active participation on IDTs and case consultations.
• Supports the Service Excellence initiative, by serving internal and external customers in a manner that increases their confidence and knowledge, responding timely, efficiently and courteously to their needs and concerns.

Demonstrates application of Vision, Mission and Values in all interactions with internal and external customers.

• Responsible for upholding Treasure Coast Hospice / Model Standards for patient visits and compliant same day documentation.
• Clearly understanding and adhering to each Standard
• Must be available to accept on-call responsibilities on a rotation basis.
• Must have the capacity to embrace a flexible work schedule to meet the patient and family needs.
• Maintain a high level of urgency, customer consciousness and service excellence.
• Participate as an active supporter of the Treasure Coast Hospice compliance program, including an emphasis to report, as well as complying with all Federal, State and Local laws as well as the organization’s compliance program.
• Fulfill all responsibilities related to the success of the strategic plan of the organization, as requested and assigned.
• Performs other duties as required and conforms with and abides by all policies and procedures.

OSHA Category

Position will be categorized as category II (involves no routine exposure to blood, body fluids / tissues but may occasionally require performing unplanned category I tasks).

Working Conditions

• Walks or stands 50-60% of the time.
• Must be able to lift 10 to 20 lbs.
• May be subjected to offensive odors.
• May be required to travel as needed to fulfill the job duties.
• During emergency situations may be exposed to heat, rain wind and / or cold.
• During emergency situations may be subjected to long work hours.

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent may be required to perform emergency duty before, during and / or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites.

The person in the position will work in a smoke-free location, and is expected to adhere to all smoking restrictions

EEO / Drug Free Workplace