PCC (Client Care Specialist) Customer Care Fort Worth, TX Full Time Learn how healthcare should be delivered help people build a career no healthcare experience required.
We are seeking a Client Care Specialist for our Fort Worth, TX office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.
But that’s just the beginning! This is an entry level role with opportunity to promote into leadership or other roles within a rapidly growing healthcare organization.
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Additional $1.00 differential pay for fluent Spanish / English speakers (must pass in-house assessment). Benefits Accelerated healthcare career growth rapid advancement opportunities Potential to move into other departments, including clinic-based positions Insurance benefits (Medical, Dental, Vision) 90% of premiums covered by Serenity Healthcare 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity’s treatment options Access to corporate onsite gym, game room and other amenities Open to full or part time multiple shifts available Responsibilities Connecting with patients via phone Help solve problems and educate patients about TMS and Ketamine Coordinate with clinics for patient care Other relevant duties as needed Qualifications High School Diploma / GED Strong customer service mindset Previous experience in customer service required Excellent verbal and written communication, and basic math skills.
Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology.
Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed.
With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us About Serenity Healthcare Serenity’s Provided Services Meet our Patients Ready to embark on this exciting journey?
Apply now at Careers at Serenity Healthcare or send your resume to [email protected] Powered by JazzHR
Client Care Specialist
A company is looking for a Client Care Specialist to provide support and ensure a positive customer experience. ...
Client Care Specialist
PCC (Client Care Specialist) Customer Care – Fort Worth, TX – Full Time Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Learn More About Us About Serenity Healthcare Serenity...
Client Care Servicing Specialist - Spanish Care Team (English/Spanish)
Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values. Servicing specialists act as client advocates to track client complaints and feedback regard...
Accounting Office Clerk/Administrative Assistant
Accounting Office Clerk/Administrative Assistant. Performing administrative and clerical tasks (example: filing invoices, purging payments into storage boxes, faxing, copying, scanning invoices accordingly, transporting invoices and documents from one department to another one) with the ability to l...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Patient Implant Care Coordinator
The Patient Implant Care Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The Patient Implant Care Coordinator will also manage the doctors schedule and any communications with patient, referring offices and ...
Client Service Specialist
A company is looking for a Client Service Specialist to assist clients with various HR-related tasks. ...
Patient Care Tech Unit Coordinator Nights
The Patient Care Technician - Health Unit Coordinator performs various clerical and patient care duties for the department under the direct supervision of the licensed nurse. Completes and maintains unit and patient records, files, forms and documents related to work area management and patient care...
Customer Care Specialist
The Customer Care Specialist is an essential part of the Operations Team. Do you enjoy being a resource? Do you enjoy helping customers? Do you take initiative to solve problems by gathering information and evaluating options? Do you have a track record of maintaining quality standards?. We take pri...
Client Service Specialist (Teller)
Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times. Model and champion the Bank’s standards for exceptional customer service. Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, esca...