Employment Specialist

Special For Service Groups

Job Announcement

Job Details :

• Title : Employment Specialist
• Division : HOPICS
• FLSA : Non-Exempt- Full Time
• Supervisor : Employment Advancement Manager
• Pay Range or Rate : TBD
• Revised : 3.21.2022

Summary

Under the direction of the Employment Advancement Manager, the Employment Specialist will provide case coordination and employment services for the participants enrolled in our family programs.

Essential Functions :

The tasks, duties and responsibilities of the job include, but are not limited to, the following :

• Collect, interview, and assess client information regarding education, previous employment experience, skills, interest, qualifications, and personal information.
• Administer Employment Readiness Assessment to gather further information about the client’s readiness for employment and refer clients to appropriate employment opportunities.
• Assist clients with identifying possible career options and providing job placement assistance.
• Linking clients with the local Work Source Center.
• Assist clients with developing and assembling information for and the completion of job applications and resumes.
• Draws from existing contacts and continuously cultivates and maintains a network of prospective employers to initiate and promote the placement of HOPICS clients.
• Conducts cold calls to potential employers.
• Travel to various worksites to outreach to / recruit prospective employers; and / or drive clients to interviews, job fairs, or other agencies (i.

e.. local social security office, DMV) to obtain necessary documents for employment.

• Establish rapport with clients and employers to aid in successful achievement of client and contractual goals.
• Meet with employees / employers to discuss performance and offer suggestions for improvement when necessary.
• Responsible for oversight of Transitional Service Employee program and staff
• Works in collaboration with the Southeast Los Angeles Work Source Portal
• Develop and maintain current industry specific data on employers, labor market trends, placements, program outcomes, sources of service, and current job openings / leads.
• Assist with the coordination and implementation referrals and linkage system with internal programs and other agencies.
• Provide Quality Assurance to ensure orderly and updated files (paper and electronic- scanning).
• Communicate and coordinate with community agencies for needed client services.
• Supervise client’s progress and provide follow up services up to 6 months after they exit program.
• Outreach and develop working relationships with other agencies whose services will be beneficial to clients.
• Track Agency’s compliance with performance targets.
• S / he will assist in trainings and provide support to necessary staff, providers, and other project partners participating in project.
• Enter case notes into CHAMP and HMIS within 48 hours of client encounter.
• Submit weekly report on referrals and placements every Friday.
• Required to monitor and reinforce client progress and noncompliance report issues as they arise and document as needed (behavioral contract;

termination forms; progress notes).

• In collaboration with the Southeast Work source portal, plan coordinate and co-host at least three (3) job fairs per fiscal year.
• Represent HOPICS in the community (HOPICS sponsored outreach events / meetings; community provider sponsored outreach events / meetings).
• Contribute to the obtainment of all contractual performance targets and the obtainment of division wide goals and performance outcomes.
• Attend required trainings.
• Maintain appropriate boundaries and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
• Represent the Agency in a professional manner at meetings and community events.
• Maintain files / records on client services in compliance with HIPAA & CFR42 and other funding requirements for auditing purposes.
• Regular attendance required.
• Other duties as needed.

Secondary Functions : Perform other duties as assigned by the Senior Manager for Housing Services.

Minimum Qualifications - Knowledge, Skills and Abilities Required :

• Associates Degree in Social Services or other administrative, business or housing field is required from an accredited or state approved college or university, with a minimum two (2) years job related experience working with homeless individuals and families
• OR five years’ experience working in social service field; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol free is required.
• Working knowledge of Microsoft Word, Excel, and other database programs. Knowledge of resource development, case management and documentation.
• Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Bilingual, read, write and speak Spanish.
• Ability to communicate effectively, both written and orally. Verification of Employment Eligibility and Background Clearance.
• TB test required (Not more than (3) month prior to or (7) days after Date of Hire, and renewed annually thereafter),
• CPR and First Aid Certification required within 30 days of employment with company and valid Driver’s License and auto insurance required.
• Reliable transportation is required.
• Ability to communicate effectively, both written and orally.
• Experience working with homeless families and children,
• DCFS as well as an experience with placing homeless families into permanent housing.

Mandatory Covid19 Vaccination Requirement :

COVID-19 Vaccination Required :

• All staff are required to be fully COVID-19 vaccinated and to submit vaccination record to the HR Department during new hire orientation.
• Fully COVID-19 vaccinated (2 weeks from last vaccination dose to be considered fully vaccinated)
• Maintain and uphold Agency mission statement, values, policies, procedures, and principles

Non-Essential Qualifications : None

Supervisory Responsibilities : This position does not have any supervisory responsibilities.

Environmental Conditions (Working Conditions) :

• This position is responsible to work in client friendly environments and is required to visit other shelters and homeless access centers as part of their duties.
• Local automobile travel is required.
• There is some responsibility to work in noisy environments where children and adults are present.

Physical Requirements :

The Case Manager typically spends time sitting, standing, typing, thinking, writing, walking, driving, carrying (max. 25 lbs.

listening, speaking.

Mental Requirements :

This position will require the individual to be able to handle any / all of the following : constant distractions, interruptions, uncontrollable changes in priorities / work schedules : be able to process information, think and conceptualize.

Special Service for Groups is an Equal Opportunity / Affirmative Action Employer