Job Description
Job Description
Duration
Month(s) Contract
Description
is originally out of Ireland but getting a large presence here in the US. They currently have 41 convenience stores, 22 Burger Kings and 5 Subways.
They have more stores throughout other areas of the US. They are continuing to grow / acquiring new stores. with a variety of levels within the company such as cashiers or higher ups.
Day to day :
75% helpdesk work, 25% field tech work
- they have to set up 100 iPad 's with meraki software
- staging new PCs that will go to Midwest area
- fieldling calls from all over stores within the US - these come in through call / email
- they deal with about 120 user issues a week
- install replace standard PC hardware and peripheral components such as monitors, keyboards, and printers
- travel to store locations to assist needs depending on issue (45 stores in Columbia area)
Job Title
IT technician
Top Skills Details
1. hardware / software fixes for users remotely
2. experience with windows pcs (windows 7 & 10 operating systems) and office 365 troubleshooting
3. basic knowledge of cat5 wiring
POS knowledge would be helpful too - they use Verifone
Apple devices - vendor they work with is Meraki - working with apple devices is a plus
Worksite Address
Andover,Massachusetts,United States,01810
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
A company in the Columbia, SC area is looking to bring on IT technician to assist with user needs. This person needs to have a basic understanding of pc, windows 7 and 10 operating systems, office 365, and basic networking.
They need to have great communication skills to work with end users and ability to work with vendors for software etc.
Laid back enviroment - smaller team
Business casual, there are days they wear jeans
Try to keep it stress free
Growth of the company, lots going on , company is aggressively growing
Potential travel ops
Work Environment
They have a location in Columbia SC where this person would sit, if needed they could travel to Columbia locations to assist with a current need.
Additional Skills Tags
Additional Skills & Qualifications
Good people skills / communication
Ability to communicate and work with 3rd party vendors that they already work with
Business Challenge
With the growth they have had and an individual leaving the team, they need more assistance to maintain and help users.
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