Journeyman Electrician

Boston Standard Company - Journeyman Electrician

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

At Boston Standard Company (a Sila Services Company), we know that long-term relationships aren’t built overnight, which is why the cornerstones of our business are quality and integrity.

As recognized leaders for all things plumbing, heating, cooling, and electrical in Eastern Massachusetts, we've grown by providing a best-in-class workplace for our employees to grow within.

Our focus on quality and expert service has led to explosive growth, so we are seeking Journeyman Electricians to join our team.

Are you looking for stability, growth and development opportunities, and a compensation package that rewards you for your hard work and success ?

Come join the Boston Standard team and realize what it is like to be a part of a company that works for you!

In exchange for your skillset and commitment, we offer :

• Company vehicle, gas card, company cell phone, and tablet
• 401(k) with Company Match Program
• Best-in-class Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Parental Leave
• Special deals / Discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly Performance Reviews

Responsibilities :

• Follow the Nexstar whole home electrical inspection process
• Troubleshoot, diagnose, install and repair electrical components in a residential environment
• Wire HVAC power and control systems
• Provide excellent customer service
• Maintain proper stock, parts, tools, and safety equipment in the vehicle
• Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer
• Obtain customer authorization / signature for payment (or financing) at the completion of the job
• Meeting predetermined targets and sales goals
• Assist customers in evaluating repair vs. replace options
• Assist in generating and scheduling replacement consultations (as indicated)
• Meet or exceed performance minimum standards

Journeyman Electrician Success Metrics :

• Customer Satisfaction : Maintain a high customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
• First-Time Completion : Achieve the first-time completion rate defined by your manager by accurately diagnosing electrical issues, arriving fully prepared with necessary tools and materials, and effectively completing repairs during the initial service call.
• Response Time : Respond to service requests within Boston Standard's defined time frame.
• Service Revenue Generation : Consistently meet or exceed monthly service revenue targets.
• Service Agreement Enrollment : Successfully enroll customers in Boston Standard's service agreements when applicable.
• Installation Quality : Maintain a consistently high level of installation quality.
• Technical Proficiency : Continuously update and enhance technical skills through training and certifications.
• Efficiency and Productivity : Complete service calls within the established timeframes.
• Documentation Accuracy : Maintain accurate and up-to-date records of service calls.
• Safety Adherence : Maintain a perfect safety record.
• Mentoring and Guidance : Provide effective mentoring and guidance to less experienced technicians.
• Professionalism and Communication : Uphold professionalism in all interactions.
• Attendance and Punctuality : Maintain a consistent record of punctuality and attendance.
• Continual Improvement : Actively participate in performance reviews and self-assessments.
• Team Collaboration : Work collaboratively with other team members.
• Additional KPI's as assigned by your manager.

Salary : $35 - $45 an hour

J-18808-Ljbffr