A company is looking for a Client Billing Support Specialist to assist clients and therapists in navigating their billing and insurance processes.
Key ResponsibilitiesTroubleshoot and resolve issues raised by clients and therapists via phoneAssist and educate customers on the platform, ensuring a high level of customer serviceIdentify root causes of problems and collaborate with product teams for platform improvementsRequired QualificationsOne year of experience with insurance across multiple commercial and government payersStrong knowledge of medical terminology, including ICD-10 / CPT codes, preferably in mental healthExperience with Claim MD or Availity for verifying benefits and reading EOBsExperience working within various payer portalsAt least one year of successful customer-facing professional experience is a plus
Client Billing Support Specialist
A company is looking for a Client Billing Support Specialist to assist clients and therapists in navigating their billing and insurance processes. ...
The Commercial & Treasury Management Client Support Specialist
The Commercial and Treasury Management Client Support Specialist serves as a primary driver ensuring a superior experience in all interactions for the customer support of treasury management and commercial banking products including but not limited to deposit products, online banking, ACH and wire o...
Enterprise Client Support Specialist
A company is looking for an Enterprise Client Support Specialist to provide high-quality service to enterprise-level customers in the healthcare sector. Key Responsibilities:Manage and resolve escalated queries from business customers via phone, chat, and emailCollaborate with internal teams to solv...
Client Relationship Specialist
Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. The Client Relationship Specialist, known internally as the Provider Account Manager, is responsible for. For 12 years, we have been providing a...
Client Support Specialist
A company is looking for a Client Support Specialist who will manage customer inquiries and provide exceptional service. ...
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The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. This role is responsible for managing the end-to-end process of client partnerships, from co...
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The Resident Support Specialist at YWCA are officially titled Resident, Guest, and Client Support Specialists due to the breadth of people they serve. RGC Support Specialists are responsible for providing high quality, culturally responsive, and consistent in-person and by-phone customer service to ...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. This role is responsible for managing the end-to-end process of client partnerships, from co...
The Commercial & Treasury Management Client Support Specialist
Acts as support lead and liaison to the TM implementation process, working collaboratively to ensure product/service implementation and client training is completed timely and to the clients’ satisfaction. Communicates to customer their specific product configurations, customer procedures and other ...
Client Relationship Specialist
Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. The Client Relationship Specialist, known internally as the Provider Account Manager, is responsible for. For 12 years, we have been providing a...