Branch Administrator

Job Description

Essential Duties

• Responsible for managing payment processing and related duties including receiving, payment applications, and reconciliations.
• Responsible for researching payment discrepancies and back charges and working with the General Manager to ensure timely reconciliation.
• Responsible for sales order deletions as delegated by the General Manager.
• Responsible for reviewing sales orders for SOP compliance.
• Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).
• Handle walk-in and phone customer sales traffic.
• Partner with sales team in handling invoices, sales quotes, sales quote logs and other general sales administrative duties.
• Respond to customer requests for information concerning orders as needed.
• Process all necessary paperwork for the daily operation of the sales center as required.

Responsibilities

Essential Duties

• Responsible for managing payment processing and related duties including receiving, payment applications, and reconciliations.
• Responsible for researching payment discrepancies and back charges and working with the General Manager to ensure timely reconciliation.
• Responsible for sales order deletions as delegated by the General Manager.
• Responsible for reviewing sales orders for SOP compliance.
• Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).
• Handle walk-in and phone customer sales traffic.
• Partner with sales team in handling invoices, sales quotes, sales quote logs and other general sales administrative duties.
• Respond to customer requests for information concerning orders as needed.
• Process all necessary paperwork for the daily operation of the sales center as required.

Qualifications

Qualifications

• 3 - 5 years administrative experience required
• Minimum 2 years AR experience required
• Ability to interface well with various levels of employees within the company
• Communicate effectively and professionally with customers and external contacts inside and outside the organization
• Proficient in MS Office products including Word and Excel
• Experience with Oracle a plus
• Ability and willingness to become familiar with various product lines
• Accurately handle multiple tasks simultaneously
• Exceptional organizational skills required
• Ability to meet designated deadlines

Education

High School Diploma or GED Required

Physical / Work Environment Requirements

• Ability to stand for long periods of time in a non-climate controlled environment.
• Ability to lift up to 50 pounds.
30+ days ago