Practice Manager- Goodlettsville Animal Hospital

AboutGoodlettsville AnimalHospital

Since 1972 Goodlettsville Animal Hospital (GAH) has been servingGoodlettsville and the surrounding communities. We are a fullservice small animal hospital dedicated to providing veterinarycare throughout the lives of our patients.

We understand that petsare part of the family and we provide our patients with the samecompionate and professional care that we provide to our own animalcompanions.

We are seeking a candidate withgreat business aen and strong management ss who enjoys leading anddeveloping a team. The ideal candidate would have at least 12years' prior experience as a veterinary practice manager.

Prior veterinary experience is required.

Operating Hours : MondayFriday 6 : 30 am8 : 00pm; Saturdays 8 : 00 am4 : 00pm

Pay : $ / year with $5000 annual bonuspotential

PositionPurpose

Reporting into theRegional Director of Operations the Practice Manager manages allessential business functions in the veterinary practice andsupports the practice teams.

The Practice Manger works inpartnership with the Managing Doctor (MDVM) to ensure successfulpractice operations high client satisfaction and to manage practiceteams.

In collaboration with the MDVM the Practice Manager isresponsible for ensuring profitability of the practice growing thebusiness and all the while protecting the practice legacy.

ThePractice Manager must be a strong people manager possess greatbusiness aen and enjoy leading and developing a team. Additionallythey should ensure the practice has engaged and productive teamsthat are driving highquality patient care and exceptional clientservice.

PracticeManagerCompetencies

BusinessAen : Understanding how abusiness works how it makes money and how the strategies anddecisions impact financial operational and salesresults.

ClientCentric : Ensuring all practiceactivities result in the highest level of client satisfaction.Keeping the client patient and team members at the center ofeverything you do.

DecisionMaking : The ability to make gooddecisions solve problems and decide on important matters iscritical. Managers must be able to efficiently gather and yzerelevant data on different issues evaluate results and choosedecisively between alternatives.

They must be able to effectivelyimplement their decisions initiate action and measureresults.

Critical& Strategic Thinking : Strategic thinking and planning are an essential part of financialforecasting marketing plans and longterm plans for growth of thepractice.

Managers must have the ability to identify questionsproblems and arguments relevant to these issues and to use logicand critical reasoning to identify the strengths and weaknesses ofalternative solutions or approaches to problems.

Planning& Priority : The managerhas many different job responsibilities several of which relate tocompliance with professional and legal standards and regulations.

As a result managers must be able to organize their workefficiently set priorities and elish plans or timetables forachieving goals.

They must effectively manage time and workload tomeet deadlines.

ContinuousLearning : Best practices inmanagement and legal issues are constantly evolving and managersmust keep up with these changes.

They must demonstrate curiosityfor learning and actively seek out new information technologies andods. They must also seek feedback and other opportunities forselfdevelopment.

Leadership : Leadership is essential for the human resource tasks of a manager.Effective managers influence and motivate others in the workplace.

They take initiative in organizing and coordinating the activitiesof group members and are successful at mobilizing group efforttoward a common goal.

Additionally they are responsible forcreating and maintaining a positive culture in thepractice.

EssentialResponsibilities

• Driverevenue for practicegrowth
• Manageexpenses including but not limited to and supplies labor andfacilitycosts
• ist indeveloping and maintaining salary schedules and job evaluations forallemployees
• Provideinput on an annualbudget
• Triageinhouse human resource issues and collaborate with the HeartlandHuman Resourcesteam
• Elish andexecute performanceevaluations
• Elishinternal operating procedures for the administration of thepractice to ensure accuracy and completeness of veterinary recordsand reports format and compliance with the accepted hospitalpractices.
• Partnerwith the MDVM to ensure all team members are adhering to practiceoperating procedures that ensure the accuracy and completeness ofveterinary records and reports and ensure formats are in compliancewith accepted practiceguidelines.
• Ensurecompliance with regulatory agencies and laws. This includes but isnot limited to OSHA DEA EEOC ADA and the Department of Labor.

Develop and maintain procedures necessary to meet regulatoryrequirements.

• Frequentlyconnect with Heartland RDO to ensure the practice and teams haveeverything they need to ensure high performance clientsatisfaction.
• Partnerswith Heartland’s Support Center as needed to grow thebusiness.
• Any otherduties deemednecessary.

Requirements / Qualifications

• Abilityto work on weekends whenneeded
• Highschool diploma orequivalent
• Previousmanagement experience isrequired
• Previousveterinary experience isrequired
• Abilityto lift patients and carry equipment up to 25 pounds; ability tolift patients or carry equipment over 25 pounds withistance
• OverseeOSHA safety techniques including use of properPPE
• Computerss MS office applicationsetc.
• Basicmath and ability to calculate medicationdosages
• Strongcommunication ss to ensure patientsafety

BenefitsOffered

• Paidtimeoff
• Healthinsurance; dental insurance; visioninsurance
• Retirementbenefits oraccounts
• Bonusincentive
• Careerand professionaldevelopment
• EmployeeistanceProgram
• DVMReferralProgram
21 days ago