Commercial Operations Manager, SGWS West

Job Title : Commercial Operations Manager

Where Conviviality is at work.

Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlua Liqueur, The Glenlivet Gin, and Skrewball whiskey, as well as many more superior wines and exquisite champagnes!

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialite...it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.

Guided by our 4 core values : (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

The salary range for this role, based in California, is $106,720.00 to $133,400.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate'sexperience, skills against internal peers and against the scope and responsibilities of the position.

Purpose of the Role

The Commercial Operations Manager plays an important role in supporting divisional commercial goals through planning, performance tracking, and cross-functional coordination. Working closely with Commercial leadership and internal enablement teams, this individual helps translate strategic priorities into actionable plans while supporting the execution of key commercial processes and initiatives.

Key Responsibilities

• Strategy Execution & Process Coordination :
• Support Commercial Operation Director with reporting, data collection and consolidated feedback to coordinate divisional meetings and communication touchpoints including business reviews, commercial scorecards, and town halls.
• Partner with Division Commercial leaders (DVP, AVPs, State Mgrs / Dirs) to help operationalize commercial strategy by developing and communicating clear planning guidance and regular detailed performance reporting.
• Assist in preparing strategic presentations and divisional updates for senior leadership using cross-functional inputs. Prepare reports (in Power Bi and PowerPoint) and summaries for division management and other internal and external stakeholders.
• Performance Management & Analytics :
• Track and report key sales KPIs and collaborate with Commercial Finance and Performance Management to monitor execution and results across the division.
• Assist with the preparation and analysis of commercial performance reports to identify trends, opportunities, and areas for improvement.
• Support the implementation and follow-up of OKRs (Objectives and Key Results) across the division through detailed reporting.
• Heavily involved in data-driven goal setting, outlet targeting, and overseeing our performance management systems.
• Identify business opportunities, including distribution gaps, customer, and brand opportunities within the Division.
• Forecasting & Planning Support :
• Collaborate with Sales and Finance teams on divisional forecasting (volume / value) to ensure alignment with commercial and financial objectives. Provide oversight and consistency to the Sales Commit forecast and the overall RF cycle.
• Assist with monthly reporting, data collection, consolidation, and commentary for the monthly sales forecast.
• Assist and support the sales leads with reporting to inform current and future sales commit forecasts (e.g., rolling trends and business reporting to support with Anaplan submissions) and reporting templates.
• Project Support & Initiative Rollouts :
• Support rollout of national initiatives (e.g. D-STAR, PRIME) within the division by organizing informational meetings / trainings as needed, developing timelines and expectations, and reporting milestones and performance.
• Coordinate with key stakeholders in Commercial Excellence, Marketing, S&OP, Finance, and Chains teams to ensure consistent communication and aligned execution.
• Team and Culture Support :
• Act as a culture carrier by supporting a collaborative and high-accountability environment.
• Assist with team development efforts, including onboarding new team members, organizing knowledge sharing, and collecting feedback to improve ways of working.

Qualifications

When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life.

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules.

We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_TalentAcquisition@pernod-ricard.com.

Job Posting End Date :

Target Hire Date :

2025-10-13

Target End Date :