Field Service Technician Master

Job Description

Overview : Performs maintenance and repair activities on gas compression and / or process equipment, at customer's location, as directed.

Acts as a subject matter expert for equipment in assigned area. Mentors and teaches company maintenance standards.

Essential Duties :

• Maintains a safe and well-organized work environment and models all health, safety and environmental procedures.
• Performs Preventative Maintenance (PM) to standard with no help.
• Performs most Call Outs (CO) without assistance from a technical expert. Diagnoses and repairs mechanical problems on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
• Leads a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with limited to no assistance.
• Completes and submits required documentation in an accurate and timely manner.

Non-Essential Duties : Performs other duties as assigned

All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and / or regulatory requirements at all times.

Skills and Abilities :

Ability to :

• Perform all essential duties.
• Demonstrate expert diagnostic, highly efficient troubleshooting, tap root investigation and repair skills on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
• Perform any scheduled or unscheduled maintenance with no technical assistance.
• Write up a detailed report.
• Lead a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with no assistance.
• Perform compressor calculations.
• Provide expert level customer service and effectively communicate complex issues to customer.
• Read, write and speak English (work orders, manuals, etc.)
• Model all health, safety and environmental procedures.
• Use computer skills, including vendor specific programs (Cat, Waukesha, Ariel, Murphy, etc.), Internet Explorer and Outlook.
• Lead by example by completing and submitting company required documentation in an accurate, thorough and timely fashion and following standard protocols.
• Respond to afterhours request regularly on an on call basis.

Knowledge :

Expert and intricate knowledge of gas engines and compressors, electrical systems, panel boards, controls, skid wiring, etc.

through advanced training or performance verification.

• Advanced knowledge of mechanical / electro-mechanical failure analysis and investigation.
• Advanced compression and engine performance.
• Understanding of Pulsation and Vibration.
• Fully understands customer’s facilities / production equipment and how they work and can troubleshoot system issues.
• Fully understands all processes and systems used in the region and how they work regardless of types, makes or models.
• Knowledge of company maintenance standards checklist and ability to accurately and completely follow.
• Knowledge of how to run the software to produce Performance Curves when approved by Service Manager, Performance Curves are used to make adjustments to compressor package.

Minimum Education and Certification :

• High school diploma or equivalent preferred.
• Valid driver's license and a good driving record.
• Gas or diesel engine and compressor school / training preferred.

Minimum Experience :

• Typically at least 10 years of experience with natural gas engines and compressors.
• Demonstrated history of successful and safe service experience. Benefits :

Full-Time Employees)

• Medical, Dental, and Vision Insurance
• Quarterly Bonuses
• Up to 5% Match 401(k) Retirement Plan
• Employee stock purchase plan
• Tuition reimbursement up to $5,250
• Dependent Education Scholarship Program
• Competitive Paid Time off including nine paid holidays
• Basic Life and AD&D Insurance at no cost to the employee
• Annual boot allowance for field ops roles
• Annual Tool Allowance
• Full FR Uniform Provided
• Service Truck on Day 1 (Field Service Technician Roles Only)

Leadership :

• Expected to serve as a resource to others for mentoring, knowledge transfer, training and checking work.
• May occasionally lead a crew or temporarily fill in for Lead FST.
• Train and Mentor lesser experience Field Service Technicians.

Physical Demands : (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems for full details).
• Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
• Constantly required to display good manual dexterity and to reach with hands and arms.
• Constantly required to talk and hear.
• Frequently required to sit while driving or using a PC.
• Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
• Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
• Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
• Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
• Extensive Travel
• Drives and works in inclement weather for extended periods.

Problem Solving and Innovation :

• Develops solutions to complex problems where analysis of situations of data requires an in-depth evaluation of variable factors and that frequently require new approaches to resolve problems encountered.
• Expected to frequently recommend and implement methods and procedures to improve safety, efficiency, quality, cost, etc. within scope of role.

Impact :

• Actions and decisions will have an impact on operational results, profitability, schedule performance and customer relationships.
• Frequently resolves problematic units and customer related issues in a timely manner.
• Enhanced skills should result in fewer scheduled delays or decreased costs.
• Accountable for HSE, service quality, and customer satisfaction.

Freedom to Act :

• Expected to work with little instruction and minimal supervision.
• Determines action to be taken within limits of standard practice and authority.
30+ days ago