About the team
As the Product Team, our mission is to provide our customers with a delightful and entertaining shopping experience in TikTok.
We are looking for a Product Manager to join our team, responsible for defining the intersection of shopping and content.
Responsible for setting the return related strategy and building the end-end buyer return & refund flow.- Have in-depth understanding of platform strategies and business knowledge to improve after-sale performance and related customer experience, design systematic whole-scene strategies and traction mechanisms.
Drive complex projects independently, including but not limited to the designing of business-related product modules, and product implementation of governance strategies.
- Be data driven, understand and define North Star Metrics that reveal customer experience about the return & refund process.
- Continuously looking for approaches to optimize key metrics.- Facilitate internal communication, collaborate with operation, algorithm and R&D teams to ensure smooth teamwork.
Minimum Qualifications : - Ability to design highly adaptable product solutions for different business scenarios. Proven track record of delivering results in a fast-paced environment.
Strong analytical skills and able to use data and metric to evaluate assumptions, make recommendations and decisions.- Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and confidently working well with teams.
Preferred Qualifications : - 3+ years of experience in product management in E-Commerce, return&refund or other customer experience improvement is preferred.
Experience in consumer-facing products or client design will be a plus.
Tiktok Shop - Product Manager Leader - Seattle
We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. The Global Commerce Product Team shapes the future of the TikTok commerce platform. TikTok is the leading destination for short-form mobile video....
AEC Solutions Product Manager
A company is looking for an AEC Solutions Product Manager to guide the strategic direction and development of their Global Solutions program. ...
TikTok Shop - Policy Operations & Communications Lead - Seattle
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Creation is ...
Route Manager - Seattle-area Pest Control Technician
Route Manager - Seattle-area Pest Control Technician. If you also enjoy managing your own schedule, great benefits, and making a positive difference while earning a living, then you should join the Sprague Pest Solutions team as a Route Manager and Certified Commercial Pest Control Technician!**. Th...
TikTok Shop-Senior Product Strategy Operation Manager, Creator and Affiliate
Work with end users, as well as cross-functionally with operation and sales team to deeply understand clients' pain points/needs, lead market research on competitor solutions and vertical opportunities, form business requirements, and prioritize solutions to influence the direction of product develo...
TikTok Shop - Seller Growth Operation Manager, Incubation Strategy
The Seller Growth Operations team at TikTok helps build with day-to-day operations for Merchants and Sellers on the TikTok Shop platform. Responsibilities: - Ownership of increasing the number of both sellers with sales and merchants in TikTok Shop, formulating the seller's life cycle incubation str...
Product Manager, Brand Ads
Responsibilities- Design and launch innovative products that help advertisers meet their goals by leveraging TikTok's unique user engagement powers- Collaborate with cross-functional teams to define go-to-market strategy and pricing model- Develop and maintain a deep understanding of the global adve...
Lead Product Manager, Shipping Experience - User Growth TikTok Shop US
We are seeking a senior product leader to join our US TikTok Shopping customer User Growth team. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok Shop. Responsibilities- Working for the user growth of TikTok Shop (E-comme...
TikTok Shop - Logistics Product Manager, Capacity Planning
Responsible for the defining end to end capacity planning product for Fulfillment By TikTok, from product ideation all the way to product launch. The Inventory Planning product team owns products that span across Inventory Placement, S&OP, and Inventory Health. We are looking for passionate and tale...
TikTok Shop - Senior Program Manager - Governance Effectiveness Control - Seattle
TikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. This is doubly true of the teams that make TikTok possible...