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Head of Clinical Support Operations

VirtualVocations
Warren, Michigan, United States
Full-time

A company is looking for a Head of Clinical Support Operations.Key Responsibilities : Develop and implement technical customer experience infrastructureIdentify and address pain points in the customer journeyCreate and centralize processes to promote efficiency and qualityRequired Qualifications : 5+ years of operations / strategy work in a large-scale or high-growth environmentExperience leading omnichannel customer support teamsTrack record of success in building new operational processesExperience leading large teams as a Manager of ManagersAbility to evaluate new product opportunities and work cross-functionally

16 days ago
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