Assistant Director of Clinical Operations

About the Position

Oversees provision of direct clinical services to students and serves as a member of the management team of the Counseling & Wellness Center with the Director and other Assistant Directors.

Provides psychological counseling services to students and consultation to students, staff and families regarding mental health or counseling issues.

In the absence of the Director, the Assistant Director of Clinical Operations may serve as Acting Director of the Counseling Center.

Position Duties and Responsibilities

40% : Provide direct clinical service, outreach, and supervision

Clinical service

• Provide culturally informed, time-limited clinical services to university students in the form of individual, group, and couples counseling for a diverse student population across the spectrum of developmental and mental health issues.
• Provide triage to students.
• Apply skills and techniques of evaluation, assessment of risk of harm to self or others, psychometry, and psychotherapy.
• Diagnose according to the current DSM.
• Intervene in student mental health crises.
• Facilitate therapy groups in response to student needs.
• Perform mandated assessments as assigned by Director or designee.

Outreach

• Facilitate workshops in response to student needs.
• Provide consultation and outreach to faculty, staff, parents, student organizations, and other campus offices to facilitate student development, increase awareness and understanding of general counseling issues, and identify appropriate responses to student mental health needs within the University setting.

Supervision

• Supervise graduate-level trainees.
• Meet once a week at a minimum to provide face-to face supervision, providing case consultation and session videotape review if applicable.
• If applicable, review and assign cases that are appropriate to the level of trainee development.
• Review trainee documentation.
• Teach intern seminars.
• Guide trainees in clinical, ethical, and professional development.

27.5% : Oversee administration of clinical services

• Determine status of clinical openings versus demand, service needs, staffing, and ensure that schedules are providing adequate clinical coverage.
• Ensure that group and workshops offered are consistent with needs of the CWC and WWU students.
• Communicate with staff regarding service needs, report on clinical services in weekly staff meetings, coordinate quarterly scheduling for clinical services, and lead staff discussions in identifying and problem-solving areas that need modification or improvement.
• At least annually, review all client-related forms and, in consultation with the Admin Team, update as needed.
• Review CWC brochures and website information for appropriate and accurate content.
• Ensure that current information on off-campus referral resources is maintained.
• Facilitate medical consultation meeting with CWC staff and Student Health Center behavioral health providers.
• Train and consult with professional staff and interns on current best practices for suicide assessment and intervention.
• Ensure clinical services program operates in manner consistent with standards of our accreditation agencies (IACS, APPIC, and APA)
• Keep informed of national trends in therapy services delivery by participating in the Clinical Directors list serve and attending Association for the Coordination of Counseling Center Clinical Services conferences as time and budget allow.
• Oversee coordination of after-hours crisis response with ProtoCall and with campus offices with whom we most frequently coordinate crisis response (e.

g., Res Life, University Police, Office of Student Life office).

• Serve on CWC's crisis response team on a rotating basis.
• Serve as systems administrator for Titanium, update data and template forms, update employee / trainee security list, and oversee program updates in coordination with Patient Services Coordinator and appropriate ATUS staff.
• Serve as primary contact person within the CWC for issues and problems regarding the Titanium program.
• Upload aggregate data from Titanium program to maintain CWC participation in national research through the Center for Collegiate Mental Health (CCMH).
• Maintain current knowledge of the research initiatives of the CCMH.

10% : Participate in office administrative activities

Participate in CWC administration activities including staff meetings, supervisee check-ins, and Director check-ins.

Other duties (less than 5%)

• Provide professional consultation and outreach to faculty, staff, parents, student organizations, and other campus offices to facilitate student development, increase awareness and understanding of general counseling issues, and identify appropriate responses to student mental health needs within the University setting.
• In the absence of the Director, represent the CWC at TAT meetings. when the Director is unavailable to attend threat assessment meetings.
• Participate in continuing education activities as required for licensure and to build on professional skills development through professional workshops, online training, and conferences.

This should include development and maintenance of skills in working with individuals from a wide range of backgrounds, cultures, abilities, and lifestyles to support diversity and inclusivity in the Western community.

• Provide consultation and training to staff and pre-professional trainees. Train and orient new professional staff and interns regarding clinical services, Titanium, policies and procedures.
• Assist CC director in identifying staffing needs and serve on search committees as assigned by CC director for CWC professional or office staff.
• Assist director in reviewing and updating Policies and Procedural manual.
• University community by serving on committees, program involvement, or other campus-wide activities.

12.5% : Complete required support activities

• Maintain accurate and timely case documentation.
• Make accurate and timely updates to client disposition.
• Provide case management as needed for clients.
• Coordinate treatment and services with both on-campus and off-campus professionals.
• Communicate with students’ families, when appropriate, in response to crises and to facilitate off-campus care.
• Network with community professionals and relay current information to CWC staff.

10% : Participate in other consultation, support, and training activities

• Consult with other staff and trainees about student mental health issues as needed, participate in Peer Consultation Group, Med Consult, Supervisors Meeting, and professional development trainings.
• Participate in continuing education activities as required for licensure and to build on professional skill development through professional workshops, online training, and conferences.

This should include development and maintenance of skills in working with individuals from a wide range of backgrounds, cultures, abilities, and lifestyles to support diversity and inclusivity in the Western community.

• Provide consultation and training to staff and pre-professional trainees in the counselor's areas of expertise.
• Keep the CWC Director apprised of latest research and treatment modalities in areas of expertise.
• Contribute to the University community by serving on committees, program involvement, or other campus-wide activities.

Required Qualifications

• Graduate degree in a mental health field
• Fully licensed as a mental health professional in Washington State or eligible for licensure in Washington State AND obtain licensure within one year of starting position
• Minimum of five years of post-graduate experience as a clinician
• Minimum of two years of experience involving supervision of staff, clinical service delivery, program development, or other responsibilities related to the position
• Demonstrated strong leadership skills, including demonstrated ability to communicate clearly, work collaboratively with professional staff and colleagues, and effectively formulate and execute informed administrative decisions
• Ability to provide brief and focused therapy
• Demonstrated competency working with multicultural and other diverse populations
• Experience providing risk assessment and crisis response
• Experience facilitating therapy groups

Preferred Qualifications

• Experience working in a college or university counseling center
• Eligible to be an Approved Supervisor in Washington State or meet APA standards to provide supervision to doctoral interns
• As applicable, graduate of an APA-accredited, CACREP-accredited, or CSWE-accredited graduate program
• As applicable, completion of an APA-accredited internship
• Ability to provide therapy in a language in addition to English
• Experience conducting psychological, psychoeducational, and / or neuropsychological assessments
• Experience working with clients who have experienced trauma; who are Latinx / e, African American / Black, American Indian / Alaskan Native, Native Hawaiian / Pacific Islander, and / or Asian;

who are international students; who are first generation students; who are neurodivergent; and / or who are undocumented or from mixed status families

Experience providing gender-affirming care

Conditions of EmploymentAll employees must comply with our Immunization policies, including if you need information regarding medical or religious exemption and applicable accommodations.

Salary

Hiring range is $, - $, / year. Through longevity position tops out at $, / year. Benefits Information

Application Instructions

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.

Please include the names and contact information of three professional references. References will only be contacted if necessary, with notice provided beforehand.

Closing Date NotesPriority will be given to applications received by October 17, . Position open until filled.