ServiceNow Product Owner Manager - SPM/APM

Job ID : 8146

Updated : Oct 23, 2024

Location : Washington, DC, United States

Category : Information Technology

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About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence : collaboration, talent empowerment, service, inclusion, respect and gratitude.

Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field.

Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.

• As one of the world's leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions;
• investment fund formation and alternative asset management; restructurings; high-stakes commercial and intellectual property litigation;

and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don't just meet industry standards, we create them.

We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors.

With 6,500 employees (including more than 3,500 lawyers) operating from 21 offices across the United States, Europe, the Middle East and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

Kirkland & Ellis LLP is seeking an experienced ServiceNow Product Owner Manager to join our Products and Platforms team.

This position is responsible for leading a ServiceNow product team in the continued development, management, support and implementing new capabilities primarily using ServiceNow's Strategic Portfolio Management and Application Portfolio Management products.

ESSENTIAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)

• Work with business stakeholders to establish and manage application roadmaps, aligned to business vision, objectives, and vendor roadmaps.
• Manage a team of contingent resources to deliver the continued enhancements using SDLC and ensuring adherence to design and quality standards.
• Accountable for the integrity of product backlogs, including story quality, prioritization and velocity of delivery through product team planning, efficiencies, and resource levelling.
• Accountable for ensuring the user experience and response time of your ServiceNow applications are being measured and are not negatively impacted by new development or configuration changes.
• Remain current with emerging technology trends and developments, evaluating their potential impact in the scope of your ServiceNow product area.
• Responsible for tracking and reporting on all run costs related to your product area, including licensing and resourcing.

Qualifications & Requirements

Education, Work Experience, Skills

• Bachelor's degree in Computer Science or a related field or equivalent experience.
• 5+ years of ServiceNow product experience.
• Demonstrated knowledge of the digital product governance framework and security of sensitive data in the scope of ServiceNow and best practices.

Certificates, Licensures, Registrations

ServiceNow mainstream certification, such as CSA or CIS in a particular product is preferred.

WORK ENVIRONMENT

• For most positions, the below description will suffice. Please discuss with HR if you think you have a position where the below will not be applicable.
• This job operates in a professional office environment.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."

Compensation :

The base salary range below represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations.

At Kirkland & Ellis, we consider compensation more than just a base salary. We also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

• Washington D.C. - $162,000 -$205,000
• Bay Area - $162,000 -$205,000

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

The Firm will consider employment for qualified applicants with arrest and conviction records and criminal histories consistent with local laws.

Closing Statement

The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate.

Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm. #LI-Hybrid #LI-AR1

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