Director of the Matrix Center

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Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit.

THE IMPACT YOU WILL BE A PART OF WITH JOINING MATRIX

• Over 30 program locations throughout Detroit and surrounding areas
• 20,000+ individuals benefiting from Matrix services every year
• The largest Head Start Program in the city of Detroit
• The largest HIV treatment and prevention program in Detroit
• After school youth services and academic enrichment
• Workforce Development and Financial Literacy Programs
• Housing Education and Home Buying Assistance
• Healthy Senior Living Program

RECOGNITION FOR DEI. Received Diversity Champion Award from Corp! in 2021. CEO, Brad Coulter honored by Crain’s as one of 2021’s most Notable Executives in DEI.

FOCUS ON PERSONAL AND CAREER DEVELOPMENT. Tuition Assistance. Professional Development Support. In-House Learning and Professional Development Platform.

WE EMBRACE WORK LIFE BALANCE. Vacation Banks. Paid Holidays.

BENEFITS OPTIONS. Medical / Rx. Nonstop Visa Card. Dental. Vision. Life / AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability.

Employee Assistance Program (EAP). 403(b) Retirement Account.

CORE VALUES :

• Positive Attitude
• Always Learning
• Results Through Accountability
• Building Relationships

JOB SUMMARY / ACCOUNTABILITY

Under the supervision of the Division Director, responsible for the overall operation and activities at the Matrix Community Center.

Responsible for securing tenants, Mission Partners, and other entities to raise funds and enhance the profile of the program.

GENERAL RESPONSIBILITIES

• Actively participates as a member of the Administrative Team and other agency meetings.
• Sets workflow priorities and quality standards for maintenance, custodial, security, and safety tasks.
• Manages work priorities through the use of a Work Order System.
• Oversees various routine maintenance, custodial tasks, and various work projects.
• Establishes, implements, and enforces facilities policies and procedures.
• Coordinates activities and supervises staff.
• Ensures compliance with policies, procedures, contractual obligations, and accreditation standards.
• Willingness to work irregular hours, evenings, and / or weekends.
• Provides continuous Quality Improvement to assure effective delivery of client services.
• Actively supports Matrix Human Services’ mission and strategic planning via interaction with the Matrix Board of Directors and committees.
• Works in conjunction with Advisory Board, Officers, and Committees as applicable.
• Responsible for management and confidentiality of client and Division records.
• Provides well-organized office services, clerical support, staff, and administrative records.
• Maintains a working knowledge of the Matrix Policy and Procedures Manual.
• Provides a monthly Division report of outcomes, activities, and concerns.
• Provides training of staff and volunteers for individual growth and development.
• Promotes the use of volunteers and students to enhance the Division’s capacity to service clients.
• Oversees and directs program development, analysis, evaluation, and reporting.
• Conducts periodic needs assessments to determine types and levels of services needed.
• Provides and nurtures an atmosphere conducive to the clients’ and program(s) growth and development.
• Ensures ethical principles are practiced and client rights are protected.
• Develops program goals and monitors outcomes.
• Researches new funding sources and prepares funding proposals.
• Ensures reasonable measures of safety for clients, employees, and visitors.
• Acts as an advocate for clients by identifying, verbalizing, and addressing needs and concerns.
• Reviews, approves, and submits all program reports within designated time frames.
• Ensures component integration into the total program.
• Oversees client referrals, recruitment, and enrollment as applicable.
• Provides representation on boards and committees and attends community meetings and events when necessary.
• Ensures and monitors self-assessment.
• Oversees facilities and maintenance of all licensing requirements.
• Works with the fiscal team to prepare budget and other fiscal reports as required.
• Collaborates with Matrix Finance Department to ensure appropriate accounting practices.
• Ensures that expenditures are in line with the approved budget.
• Provides for inventory, security, care, and maintenance of division premises, equipment, and supplies.
• Seeks to identify and secure new or expanded resources.
• Serves as a liaison in collaboration with human service providers and funding agents.
• Works with Matrix Marketing Department to facilitate marketing and fundraising activities.
• Engages Mission Partners / tenants.

POSITION QUALIFICATIONS

• Bachelor’s Degree in Business, Human Resources, or other related field required; Master’s Degree preferred.
• Five to ten years of progressive supervisory / administrative experience in Human Resources.
• Computer proficiency in Microsoft Office.
• Skills to determine needs and formulate HR goals.
• Demonstrated interpersonal and negotiation skills.
• Ability to interact positively in a culturally diverse environment.

WORKING AND ENVIRONMENTAL CONDITIONS

Works in a normal office environment with usual pressures of managing personnel and meeting time constraints. Driving to multiple locations is common.

CONTINUOUS QUALITY IMPROVEMENT AND ETHICAL CONDUCT

• All staff will use data to help achieve program goals.
• All personnel must adhere to the NASW Code of Ethics.
• All Head Start employees must adhere to federal regulations for Head Start operations.
• Demonstrate and actively promote an understanding and commitment to the mission and values of Matrix Human Services.

Matrix Human Services is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable laws.

Matrix Human Services is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected].

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