TELECARE CORPORATION
BILLING / DATA SPECIALIST
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams.
Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare family, MHUCC's serves more than clients per year, providing immediate relief to people in distress and to help them maintain stability in their lives.
This is a voluntary program serving adults aged -.
Shifts Available :
Full Time; DAYS : am - : pm; Monday - Friday
Expected starting minimum wage is $ Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed.
Starting pay is commensurate with relevant experience above the minimum requirements.
STATEMENT OF PURPOSE
We exist to help people with mental impairments realize their full potential.
MISSION STATEMENT
Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.
POSITION OBJECTIVE
The Billing / Data Specialist is responsible for all billing related tasks including collection of billing data, data entry into County MIS, running reports and reconciliation of data.
Incumbent must maintain accurate and detailed records. Must operate the phone console and provide direction and information for incoming calls.
QUALIFICATIONS
One () year of general office experience is required and High School graduation or a equivalent. Necessary skills include data entry experience and knowledge of spreadsheets, word processing and database software.
The ability to work with minimum supervision, set work priorities and function as a self-starter. The ability to read, write and speak English is crucial, as is the willingness to work with mentally impaired adults.
Applicant must be fingerprinted, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice.
KEY RESULT AREAS
MISSION, VALUES AND BELIEFS
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members.
QUALITY AND QUANTITY OF WORK
- Performs tasks correctly and according to policies and procedures.
- Performs billing activities, including :
- Oversees that data is collected accurately and on time.
- Ensures that clinical staff understands the significance of inputting key Caminar data, progress notes and billing data.
- Verifies accuracy of data.
- Enters client information, admissions, discharges, eligibility information and billing data into County MIS.
- Interfaces with County MIS and confirms that all billing procedures are completed according to County specifications and directions.
- Runs reports to confirm accuracy of data
- Reconciles Caminar data to County MIS data to ensure that all services have been billed accurately and within required timeframes.
- Performs computer interface (uploads) of data to Corporate office.
- Performs the following receptionist duties :
- Operates the phone console by answering incoming calls, determining the need of the caller and relaying the call.
- Orders office supplies as requested.
- Uses good telephone etiquette at all times.
TEAM MEMBER PARTICIPATION
Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
JUDGMENT, DECISION MAKING AND INITIATIVE
Demonstrates knowledge and proper use of equipment and supplies.
RELATIONSHIPS WITH OTHERS
Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.
QUALITY IMPROVEMENT
- Continually focuses on assigned tasks and seeks and implements improvements as necessary.
- Understands and demonstrates the safety program in all activities.
- Practices universal precautions at all times.
CUSTOMER AND COMMUNITY RELATIONS
- Demonstrates knowledge of Telecare’s customers including clients / residents, families and governmental agencies in all interactions and conduct.
- Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
PLANNING AND TIME UTILIZATION
Completes and follows through with tasks and assignments, meeting expected deadlines.
ATTENDANCE AND RELIABILITY
Understands and demonstrates knowledge of all policies associated with attendance.
PROFESSIONAL DEVELOPMENT
- Attends all assigned in-service education classes.
- Always dresses appropriately and professionally.
PHYSICAL REQUIREMENTS
Duties and responsibilities may be added, deleted and / or changed at the discretion of management.
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
Hours per day)
NEVER
hours
OCCASIONALLY
up to hours
FREQUENTLY
HOURS
CONSTANTLY
HOURS
Sitting
Walking
Standing
Bending (neck)
Bending (waist)
Squatting
Climbing
Kneeling
Crawling
Twisting (neck)
Twisting (waist)
Hand Use : Dominant hand Right Left
Is repetitive use of hand required? YES
Simple Grasping (right hand)
Simple Grasping (left hand)
Power Grasping (right hand)
Power Grasping (left hand)
Fine Manipulation (right hand)
Fine Manipulation (left hand)
Pushing & Pulling (right hand)
Pushing and Pulling (left hand)
Reaching (above shoulder level)
Reaching (below shoulder level)
LIFTING
CARRYING
Never
hrs.
Occasionally
up to hrs.
Frequently
hrs.
Constantly
hrs.
Never
hrs.
Occasionally
up to hrs.
Frequently
hrs.
Constantly
- hrs.
- lbs.
- lbs.
- lbs.
- lbs.
- lbs.
- lbs.
OTHER JOB REQUIREMENTS
Driving cars, trucks, forklifts, and other equipment?
Working around equipment and machinery?
Computer, office equipment
Walking on uneven ground?
Exposure to excessive noise?
Exposure to extremes of temperature, humidity or wetness?
Exposure to dust, gas, fumes, or chemicals?
Working at heights?
Operation of foot controls or repetitive foot movement?
Use of special visual or auditory protective equipment?
Working with bio-hazards such as : blood borne pathogens,
sewage, hospital waste, etc.
EOE AA M / F / V / Disability