Social Services Manager

Social Services Manager

The Salvation Army Northern Division Anoka 360 Life Center is "Doing the Most Good" by providing holistic, person-centered services for individuals and families. Services include food, clothing, utility, rent, and housing support, short and long-term case management, spiritual support, and connects to community partners.

The Social Services Manager provides supervision to social services staff and programs. In addition to overseeing day-to-day operations, the Manager delivers direct emergency assistance and long-term case management through the Family Homeless Prevention and Assistance Program (FHPAP) and Pathway of Hope (POH) initiative. POH focuses on empowering participants to overcome barriers, break the cycle of crisis, and achieve long-term stability.

$58,376-$66,560 annually

1201 89th Ave NE #105, Blaine, MN 55434

Essential Functions (approximate time spent)

• Program Oversight (45%) Supervise social service programs (e.g., FHPAP, POH, emergency assistance, food shelf) and ensure operations are fiscally responsible and mission-aligned.
• Direct Assistance (15%) Provide emergency services and support (e.g., FHPAP, HeatShare, vouchers) to program participants.
• Case Management (10%) Deliver strength-based, person-centered case management using a holistic approach.
• Data & Reporting (10%) Maintain accurate case files and database records, report outcomes and successes internally.
• Event Support (10%) Assist with seasonal programs and special events as needed.
• Participant Recruitment (5%) Recruit eligible participants for POH and promote social services to clients and the broader community.
• Outreach & Collaboration (5%) Represent The Salvation Army and POH in internal and external efforts to support program goals.

Education and Experience

Competencies

Working Conditions

Supervisory Responsibilities

Driving / Travel Requirements

Other Duties