Customer Service RepresentativeFarmers Insurance Agency - Oscar Castaneda • Ontario, CA, US
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Customer Service Representative
Farmers Insurance Agency - Oscar Castaneda • Ontario, CA, US
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job_description.job_card.job_descriptionPossess or be open to obtaining, a Property & Casualty Insurance License with support from our District. Bilingual, fluent in both English and Spanish is beneficial. Strong communication skills and a passion for sales are essential. Ability to build rapport with clients and provide exceptional customer service. Previous sales experience is preferred, but not always required. Self-motivated, goal-oriented, and able to work independently or as part of a team.
Job Description
Job Description
Farmers Insurance is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. As a CSR, you will play a vital role in building strong client relationships by providing exceptional service, answering policy-related questions, processing service requests, and supporting the agencys day-to-day operations. This position is ideal for someone who enjoys helping others, has excellent communication skills, and thrives in a fast-paced environment.
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Licensing Assistance Available
Ongoing Training
Team Building Events
Work-Life Balance
Responsibilities
- Proactively solicit new business through various channels, including phone calls, networking, and referrals.
- Develop and present insurance quotes, close sales, and identify opportunities for cross-selling and upselling.
- Provide ongoing support and assistance with claims and policy adjustments.
- Maintain accurate records of client interactions, sales activities, and policy details.
Requirements
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Customer Service Representative • Ontario, CA, US
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